Lifeline/Low-Income Consumers

The Universal Service Fund Working Group seeks public comment on the future of the Universal Service Fund (USF). The goal of this working group is to create a bipartisan forum to guide education, awareness, and policy-making on the USF. The working group invited comments on ten questions related to money collected from telecommunications companies that is dedicated to fulfilling the goals of universal service.

The Federal Communication Commission updated minimum service standards for Lifeline-supported services. This standard will continue until December 1, 2024. Additionally, the FCC announced that the budget for federal universal service support for the Lifeline program for calendar year 2024 will be $2,778,691,284. 

The recommendations in this report focus on the Federal Communications Commission's Community Equity and Diversity Council's mission of “advancing equity in the provision of access to digital communication services and products for all people of the United States, without discrimination on the basis of race, color, religion, national origin, location, sex or disability.

The Federal Communications Commission's Wireline Competition Bureau (Bureau) extended, for an additional year, the waiver pausing both the phase-out of Lifeline support for voice-only services and the increase in Lifeline minimum service standards for mobile broadband data capacity. Without this decision, support for services that meet only the voice minimum service standard, which currently stands at $5.25 per month, would be eliminated in most areas on December 1, 2023.

The Federal Communications Commission's Wireline Competition Bureau announced the counties in which conditional forbearance from the obligation to offer Lifeline-supported voice service applies, pursuant to the Commission’s 2016 Lifeline Order. This forbearance applies only to the Lifeline voice obligation of eligible telecommunications carriers (ETCs) that are designated for purposes of receiving both high-cost and Lifeline support (high-cost/Lifeline ETCs), and not to Lifeline-only ETCs.

The House Committee on Appropriations’ Subcommittee on Financial Services and General Government approved a fiscal year 2024 bill, providing funding for certain federal agencies and proposes, among other things, $381.9 million for the Federal Communications Commission, which is $8.2 million below the FY 2023 enacted level. The bill would prohibit the FCC from from changing rules regarding single connection or primary line restrictions—and from increasing the minimum service standard for the Lifeline program.

Representatives for T-Mobile and Ka’ ena Corporation met with Federal Communications Commission officials to argue why T-Mobile should be able to acquire Mint Mobile and Ultra Mobile from Ka’ ena. According to a June 5 , 2023 filing with the FCC, T-Mobile presented a PowerPoint spelling out why the transaction will not harm the competition or consumers.

On May 8, 2023, the National Telecommunications and Information Administration's Office of Internet Connectivity and Growth released its second annual report

The Federal Communications Commission's Wireline Competition Bureau (Bureau), on its own motion, grants a limited, one-time waiver to a limited number of Lifeline subscribers who received incorrect information about the deadline for recertifying their eligibility for the Lifeline program. Specifically, in letters from the Universal Service Administrative Company (USAC), these subscribers were informed that they had approximately 80 days in which to recertify their eligibility for the Lifeline program, rather than the 60-days provided for under the Lifeline program rules.

Is the Lifeline program effective? Should E-Rate be expanded to cover school-related connectivity outside of campuses? Would it make sense to fold the Affordable Connectivity Program (ACP) into the Universal Service Fund (USF)? These were some of the questions asked and answered at a Senate Commerce Committee hearing on the state of universal service. Sen John Thune (R-SD) claimed the Lifeline program is “riddled with waste, fraud and abuse” and chided the Federal Communications Commission for failing to evaluate whether the program is functioning as intended.