Lifeline/Low-Income Consumers

A April 2013 Congressional hearing made us think – “Why don’t we make it easy for people to follow developments in the FCC’s Lifeline program?”

The Emergency Broadband Benefit has thus far enrolled just 1 in 12 eligible households, but places with low broadband adoption rates show better results

Two weeks ago, the Federal Communications Commission released data on how many households have signed up for the Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. The program offers eligible households a discount of up to $50 per month on broadband service.

Lifeline Program 2020 Program Evaluation

The key findings of this report reflect the need to establish a clearer connection between Federal Communications Commission policy and how Universal Service Administrative Company operationalizes this policy through an FCC-directed Lifeline program strategic plan. Currently no such document exists. This prescriptive document will significantly contribute to the resolution of many of the findings. Broadly, findings, observations, and recommendations span two main categories:

Benton Welcomes National Broadband Adoption Expert John Horrigan

Benton Institute for Broadband & Society Executive Director Adrianne B. Furniss named John Horrigan the new Benton Senior Fellow. Horrigan has been a regular contributor to Benton’s Digital beat blog in recent years. He is a national expert on technology adoption, digital inclusion, and evaluating the outcomes and impacts of programs designed to promote communications technology adoption and use. He served at the Federal Communications Commission as a member of the leadership team for the development of the National Broadband Plan.

Digital Inclusion Week Indeed

In the coming days, we will see major progress on a $10+ billion federal investment in digital inclusion. This moment is unprecedented. We've never seen such a large commitment to making broadband service affordable for all. And, as Congress starts to focus on long-term solutions for universal broadband, we're seeing the potential for more digital inclusion investment in the coming months.

Here's how you can apply to the FCC for the $50 discount on your broadband bill

You may be eligible for a $50 monthly coronavirus pandemic discount on your home broadband bill starting May 12.

Emergency Broadband Benefit Program to launch May 12

The Emergency Broadband Benefit Program will start May 12, 2021. Eligible households will be able to enroll in the Program to receive a monthly discount off the cost of broadband service from an approved provider.

Focusing on Affordability

With a proposal to spend $100 billion to ensure that all Americans have affordable and reliable internet service, the Biden Administration has made closing the digital divide a huge priority. Much remains to be done to fill in the specifics of what this means, but two types of policy tools come to mind when thinking about how to address the digital divide. Top of mind is promoting competition. Fostering competition means investing in new infrastructure, thereby giving consumers more choice for very high-speed service.

What Will the FCC Do Next with Lifeline?

What constitutes a lifeline in 2021? Is it a phone? A smartphone? A fixed-location broadband connection? Or some combination of all these services?

Emergency Broadband Benefit Program: From Here to Launch in 60 Days

On March 4, we got a tad bit more information about the timeline of the Emergency Broadband Benefit Program—at least for the companies that are interested in providing the discounted broadband services. Broadband internet access service providers that have previously participated in federal assistance programs (these companies are known in wonkspeak as eligible telecommunications carriers or ETCs), can begin to let USAC know if they will participate in the Emergency Broadband Benefit Progr

Broadband for America Now

In October 2019, the Benton Institute for Broadband & Society issued Broadband for America’s Future: A Vision for the 2020s. The agenda was comprehensive, constructed upon achievements in communities and insights from experts across the nation. The report outlined the key building blocks of broadband policy—deployment, competition, community anchor institutions, and digital equity (including affordability and adoption).