Two years ago I wrote that community broadband builders have two options for network deployment: they could use the problem-solving approach or the creation orientation approach. The problem-solving approach is typical when people deal with the government. The goal is often to make something go away. “Make my taxes go away.” “Make this pothole problem go away.” "Our broadband costs too much, coverage is iffy and customer service sucks!"
A legend is leaving the Federal Communications Commission as the new year begins. Her name is Karen Peltz Strauss. Some of you may not have heard of her, but to the nation’s disabilities communities, she is a hero. She achieved this status the old-fashioned way. She earned it.