Lifeline/Low-Income Consumers

The Public Service Commission of Wisconsin (PSC) is encouraging eligible organizations to apply for grant funding to improve the availability of telecommunications services for Wisconsin residents. The grant funding opportunities include the Nonprofit Access Grant Program, the Lifeline Outreach Grant Program, and the Telemedicine Grant Program. All three grant programs are funded by the Universal Service Fund to help Wisconsin residents get essential and advanced telecommunications services. 

On Dec 12, 2023, Sen Ben Ray Luján (D-NM) wrote to Federal Communications Commission Chairwoman Jessica Rosenworcel requesting input on proposals to modify the contribution base for the Universal Service Fund (USF).

Federal Communications Commission Chairwoman Jessica Rosenworcel informed Congress that without an additional $6 billion in funding for the Affordable Connectivity Program (ACP), the program will run out of funds by mid-2024. The program, created with over $14 billion, is less than 2 years old.

"The USF is a critical tool to provide, among other things, Lifeline internet and voice service to low-income Americans, and reduced-rate internet access to schools, libraries and healthcare providers. Today's opinion underscores the importance—and the validity—of the Congressionally-mandated USF program.

Today’s decision is a victory for the many rural and urban consumers and anchor institutions across the country who rely on the services supported by the federal Universal Service Fund. The USF has been, and continues to be, a critical tool to narrow the digital divide and help address connectivity gaps. The court’s ruling affirms that Congress’ directive to the FCC—over 25 years ago—to collect contributions in support of this vital Fund is constitutional. Other courts considering similar challenges should reach the same conclusion.

According to projections from the Benton Institute for Broadband and Society and the Information Technology and Innovation Foundation, sometime around the middle of 2024, the Affordable Connectivity Program (ACP) will run out of money.

Released in October 2023, the Digital Access for All Idahoans (DAAI) Plan documents pervasive barriers to digital access and proposes a strategy to end digital access divides that prevent many Idahoans from accessing crucial technology. The DAAI plan aims to increase broadband affordability for Idahoans, as well as improve digital skills, cybersecurity awareness, access to devices, technical support, and access to public services. Idaho’s vision is to support all residents in thriving online through:

The Alabama Digital Expansion Division of the Alabama Department of Economic and Community Affairs (ADECA) has released a draft of the state's Digital Opportunity Plan, which details Alabama's vision of a connected, interconnected future.

Where are we in terms of closing the seven gaps that we think of, or should think of, as the elements of the digital divide? The seven gaps are the rural access gap, the affordability gap, the operating gap of very high-cost rural providers, the adoption gap, the institutional gap, the cable/copper gap, and the utilization gap. We could be using the network to improve outcomes in education, health care, government services, public safety, carbon reduction, civic engagement, and other public purposes. But to do achieve those goals, we need to close all seven broadband gaps.

There are so many exciting things happening in the digital equity space. However, as the title of my talk foreshadows—the road to digital equity is not always straight and it’s often bumpy. Over the past 3 and a half years especially, we have made great gains, only to suffer setbacks. And while I’m optimistic about the future, we are now in a critical moment in the effort to get everyone connected to affordable and robust broadband.