After a year of pandemic and crisis, the scale of our national digital divide is at last recognized by policymakers at all levels, with federal, state, and local governments making unprecedented commitments to narrow the divide.
Publications
Benton publications explore the intersection of broadband and the public interest
12/01/2020
Residential and small-business customers have too few options for fixed, robust broadband service, what we refer to as “High-Performance Broadband.” Fixing our deployment and competition problems requires the construction of new broadband networks. In other words, we need more competition, and we need more broadband deployment.
11/18/2020
How are digital inclusion coalitions across the country responding to the triple challenges of the pandemic, growing economic inequality, and racial injustice facing poor communities and communities of color across the country without access to broadband internet at home?
See Benton's Recommendations for a National Broadband Agenda and recognition of the many contributions that informed our t
10/14/2020
How can America’s communities secure the benefits of fiber-optic infrastructure?
08/03/2020
“Middle-skill” jobs make up a large portion of the market, has positions to fill, but suffers from a dearth of trained workers—especially when it comes to digital skills.
06/08/2020
Lessons, cases, and resources developed by local technology champions and planners
Our cities are changing at an incredible pace. The technology being deployed on our sidewalks and streetlights has the potential to improve mobility, sustainability, connectivity, and city services.
The broadband revolution is sparking broad social and economic change. We see three overarching benefits that High-Performance Broadband can deliver in the next decade:
04/08/2019
In 2014, the Federal Communications Commission (FCC) met the challenge of sizing the E-Rate program to the new age of broadband. In two Modernization Orders, the FCC adopted three goals for the E-Rate program, which the FCC has itself described as:
10/29/2018
There are well-paying job opportunities for those on the lower end of the socio-economic spectrum for so-called middle-skill jobs. These are jobs that generally do not require a college degree and pay a living wage. Roughly half of all job openings in the United States fall into the middle-skill category and most (82%) of them require digital skills – and wages are better as a result.
09/26/2018
This report, part history and part strategy playbook, examines the tactics and policy priorities of former-Commissioner Michael J. Copps during his 10 years at the FCC. An analysis of Commissioner Copps’s tenure, his political strategies, and his legacy is a timely endeavor, both for its historical importance and for its contemporary relevance.
06/20/2018
Combining state-of-the-technologies with traditional and new media, Benton's Campaigns for Kids in the mid-1990's reinvented fulfillment for PSA campaigns in the digital age by replacing 800 phone numbers and brochures with multimedia websites to provide information and resources for action.
09/08/2017
Municipalities across the country are increasingly using technology to ensure government is accessible and responsive to citizens, while simultaneously creating forward-looking programs to increase internet access so more residents can experience the benefits of connectivity.
05/08/2017
This report describes the challenges facing community-based organizations and other key stakeholders in using outcomes-based evaluation to measure the success of their digital inclusion programs and offers recommendations toward addressing these shared barriers.
05/01/2017
Local governments increasingly see before them exciting new opportunities to develop next-generation broadband in their communities—and to reap the many benefits that broadband will deliver to their residents and businesses. The goal of most of these communities is to get optical fiber connections to every home and business.
09/08/2016
This is a handbook for city officials seeking the affordable, abundant bandwidth their communities will need to thrive in the decades ahead.
07/13/2016
The future belongs to those with access to high-speed broadband. In the 21st century, anyone seeking to launch a business, exchange medical records, conduct a research project, obtain a college degree, engage in community activities, or create his or her own path will need both a high-capacity Internet connection and the digital skills necessary to navigate the online world.
01/11/2016
With library systems increasingly prioritizing equitable access to the Internet and digital literacy training, the role 21st-century libraries serve in promoting digital inclusion has become more prominent.
01/01/2016
This report presents findings from a national study of digital inclusion organizations that help low-income individuals and families adopt high-speed Internet service.
09/08/2013
In order to guarantee that everyone will have access to 21st century communications, policymakers will need to take pragmatic steps to understand the opportunities and barriers; ensure that everyone can access benefits; and make certain that our newest technologies continue to support some of our oldest values.