Labor

The people who work in the communications industries.

Two Views of the Same Transformation: AI Adoption, Invisible Work, and the Human Side of Organizational Change

In July 2026, All Tech Is Human and the Notre Dame-IBM Technology Ethics Lab convened paired workshops in New York City to examine how agentic and generative AI are reshaping work from two different vantage points: those of mid-level professionals and senior leaders. The groups were asked mirrored questions to enable comparison. Both described the same broad shifts: AI is not simply automating tasks, but reconfiguring the lived experience of work itself, with technical deployments currently outpacing organizational and human adaptation.

Telecommunications companies relying on AI could see higher, not lower costs

Telecommunications firms have been touting AI as a cost saver, using it to justify thousands of layoffs. But while the humans are disappearing, the costs aren’t always following suit.

Canaries in the Coal Mine? Six Facts about the Recent Employment Effects of Artificial Intelligence

This paper examines changes in the labor market for occupations exposed to generative artificial intelligence using high-frequency administrative data from the largest payroll software provider in the United States. We present six facts that characterize these shifts. We find that since the widespread adoption of generative AI, early-career workers (ages 22-25) in the most AI-exposed occupations have experienced a 13 percent relative decline in employment even after controlling for firm-level shocks.

Why Adam Schiff wants to tax AI companies

Sen Adam Schiff (D-CA) wants to tax AI companies for their “disruptive” effects on the economy and the workforce, he said, joining the likes of Gov. Gavin Newsom and other Democrats taking on a more populist tone about the booming industry. “I would like to see the Congress identify what disruptive impacts should the AI companies pay for,” Sen Schiff said.

Gov Hochul launches AI workforce push with focus on women

New York Gov. Kathy Hochul (D) is turning her attention to AI's impact on workers, launching a series of listening sessions

We still don’t know how people are really using AI

AI companies like Anthropic and OpenAI regularly publish reports on how people are using products like Claude and ChatGPT, but they only release the data they want us to see, AI researchers say.  “There is no independent source to corroborate it,” says Anka Reuel, a computer science PhD candidate at the Stanford Trustworthy AI Research Lab. Reuel is co-lead of a new research project, called the AI Observatory, that aims to fill the gap.

The two technicians behind BEAD’s first connected home

After several stalls and an administration overhaul, Broadband Equity, Access and Deployment money has at last started flowing into states, and—according to rural service provider Vistabeam—households.

Community Facilities Receive $3.3 Million to Make Connectivity Work for Maine People

Maine Connectivity Authority (MCA), the public agency expanding connectivity and digital opportunity statewide, announces $3.3 million in grant awards for capital improvements to make economic and social opportunity possible for individuals and communities through digital access.

Workers are crossing job boundaries with AI, OpenAI research shows

Workers are using ChatGPT to do tasks typically associated with specialists, according to new OpenAI research. It adds to growing evidence that AI is changing the division of labor within companies. If the trend persists, it could reshape hiring and job design—long before those changes show up in official labor market statistics. "The boundaries between jobs are likely already becoming more flexible due to AI," said OpenAI chief economist Ronnie Chatterji.

Google: AI adoption at work is broad, but automation remains limited

AI use has spread across a broad range of occupations, but it has yet to become the job-automating force many workers fear, according to a new Google study