What's Going on With the FCC's Lifeline Program?

For nearly 35 years, the Lifeline program has provided discounts on phone service for qualifying low-income consumers. Over the years, the program has been reformed to include other critical communications services, including wireless and broadband. On Jan 27, a new set of changes, adopted back in Oct, will go into effect while the public gets to weigh in on additional proposals to reform the program. All month, we've been publishing articles on broadband adoption. For many people who haven't yet started using broadband internet access service, cost is a major obstacle. Lifeline is the largest effort to make broadband services more affordable for low-income households. Any changes to the program could have major impact on the digital divide.