Relatively few Americans are getting news from AI chatbots like ChatGPT

A growing share of Americans are using artificial intelligence chatbots like ChatGPT. But chatbots have not become a regular source of news for most Americans. About one-in-ten U.S. adults say they get news often (2 percent) or sometimes (7 percent) from AI chatbots like ChatGPT or Gemini. An additional 16 percent do so rarely, according to a recent Pew Research Center survey. Most Americans (75 percent) say they never get news this way. In addition, fewer than 1 percent of Americans say they prefer to get news from chatbots rather than from other sources of news. Americans who get news from AI chatbots have mixed experiences with the news they get there—particularly when it comes to perceptions of its quality. A third of those who use chatbots for news say they generally find it difficult to determine what is true and what is not. About a quarter (24 percent) say they find it easy to do so. But the largest share (42 percent) isn’t sure. Meanwhile, about half of adults who get news from AI chatbots say they at least sometimes come across news there that they think is inaccurate.