Millions Lost to Inadequate Internet Performance: Report

Fifty-one percent of respondents to a survey conducted by internet performance monitoring firm Catchpoint reported monthly losses of over $1 million due to internet outages or degradations, according to a new report. That figure is up from 43 percent in 2024. The report, which included input from 475 IT managers, directors, and executive-level decision-makers from diverse industries, also found that one in eight responding companies lose more than $10 million each month. The company called the figure “a noticeable rise” compared to 2024. “If the Internet was already teetering on a fragile edge when we launched our inaugural Internet Resilience Report in June 2024, it’s even more so now,” said Catchpoint CEO and co-founder Mehdi Daoudi. “The industry is waking up to a new reality: slow is the new down. Sluggish websites and applications don’t just frustrate users—they drain revenue and damage reputations.”