FCC Announces Plan to Modernize Telecommunications Relay Services

The Federal Communications Commission announced a plan to modernize Telecommunications Relay Services through a Notice of Proposed Rulemaking seeking information about how these services can continue to be delivered efficiently in the current IP-based environment. The Commission will also consider updating or eliminating obsolete regulations like those that were never enforced by the FCC or govern an obsolete market structure. The proposal seeks to ensure that relay services remain effective, accessible, and sustainable for individuals who are deaf, hard of hearing, deafblind, or have speech disabilities by proposing a series of reforms to transition users to Internet-based alternatives. This Notice also explores certifying a national analog relay provider and improving compatibility with real-time text. Additionally, this proposal aims to streamline the TRS provider certification processes and close an outdated docket.