Best Practices for Ensuring Digital Inclusion Program Impact

The enduring challenge of sustainability is now more crucial than ever for digital inclusion programs. A new series of three briefs from the National Digital Inclusion Alliance (NDIA) highlights best practices in the foundations of sustainable programs: intentional community impact, diligent data collection and analysis, and mission-aligned storytelling. The first of this series, Best Practices for Ensuring Digital Inclusion Program Impact on Communities, explores best practices for digital inclusion program design and grounds each recommendation with an example from real digital inclusion programs. Whether you’re starting a new initiative, pivoting to meet new community needs, or maintaining proven success amidst economic change, revisit these core proven practices to refresh your program’s impact.