National Digital Inclusion Alliance

Low-Cost Internet Plan Model

In the absence of the Affordable Connectivity Program, the National Digital Inclusion Alliance (NDIA) encourages ISPs to offer a low-cost plan and/or a discount to qualifying households. NDIA is creating a good-better-best rating system to evaluate the affordability and quality of low-cost internet plans. The rating system will be featured on the Free & Low-Cost Internet Plans webpage to help consumers understand their low-cost options.

Presenting the 2024 Digital Equity Champions!

One of Net Inclusion’s cherished traditions is presenting the recipients of the prestigious Charles Benton Digital Equity Award. Named for Charles Benton, the founder of Benton Institute for Broadband & Society, the National Digital Inclusion Alliance (NDIA) created the awards to recognize leadership and dedication in advancing digital equity. Since NDIA’s creation of the award in 2016, we have recognized 15 Digital Equity Champions, and we are thrilled to welcome this year’s remarkable awardees:

How You Should Prepare for Digital Equity Grants

In 2024, the Digital Equity Act moves past the planning phase and into the grant-making phase to deliver programs and policies to communities on the ground. In 2021, the federal government made the biggest ever investment in digital equity with $2.75 billion in the Digital Equity Act.

Sustaining the Movement and Funding: The Future of Digital Inclusion

We have 1,300 people at Net Inclusion 2024 in Philadelphia. We’ve secured $2.75 billion from the Digital Equity Act. And this is just the beginning. It has to be just the beginning. So how do we sustain this movement? The answer to sustainability lies in robust digital inclusion ecosystems. They’re the key to HOLISTIC digital inclusion. Digital equity is the goal, and digital inclusion ecosystems lead us there by weaving together digital inclusion activities happening across your communities. These 6 strategies will help sustain our movement and field:

Affordable Connectivity Program Transition

The Affordable Connectivity Program (ACP) is a federally funded program that has offered a monthly benefit to eligible households. Without urgent congressional funding, ACP will run out of funds, most likely at the end of April 2024. The FCC’s ACP Wind-Down guidance includes critical information and estimated dates. In addition, the National Digital Inclusion Alliance is providing guidance, based on insights from our community of affiliates, for organizations navigating this difficult period.

Advocating for Consumers and Organizations Facing a Potential ACP Wind-Down

While continuing to fight for Affordable Connectivity Program (ACP) funding, we must also prepare for a future without the program if Congress doesn’t act. We spoke with NDIA community members about what you need to help consumers transition off of ACP.  On January 8, NDIA officially filed a letter with the Federal Communications Commission sharing your needs and requests and advocating for what consumers and organizations working with ACP recipients need in this challenging time. Our requests to the FCC: 

What Does Artificial Intelligence Mean for Digital Equity?

Wherever you’re at in your AI journey, it’s time for a digital inclusion community discussion. What we know for sure is that AI will cause another digital divide, or further exacerbate the one we already have. To jump-start the discussion, I have some overarching thoughts about AI and digital inclusion: 

Digital Inclusion Coalitions

Digital Inclusion Coalitions provide the unique service of developing their communities’ digital inclusion ecosystems. Coalitions advance digital equity by providing collective empowerment, alignment, coordination, and amplification of member organizations’ digital inclusion efforts. To maximize the coalition’s ability to support digital equity, coalitions should:

National Digital Inclusion Alliance Recognizes Record-Setting 47 Digital Inclusion Trailblazers

The National Digital Inclusion Alliance (NDIA) named 47 communities as 2023 Digital Inclusion Trailblazers, recognizing the efforts of local governments to close the digital divide. These communities span 23 states, and demonstrate the important role municipal, county, and regional governments have in digital inclusion. NDIA launched a valuable resource with an open collection of 591 resources and documents from all of the 2023 Trailblazer awardees.

What the 2022 American Community Survey Tells Us About Digital Equity

The American Community Survey (ACS) 2022 one-year estimates, which were released in September 2023, reveal the impact of digital inclusion work and the disparities that still exist. First, we have to celebrate the progress made in broadband adoption reflected in the 2022 data. From 2021 to 2022, 2.5 million new households subscribed to wireline broadband (DSL, cable, or fiber connections). This is a huge number to celebrate.

Charles Benton Digital Equity Champion Awards

The National Digital Inclusion Alliance is accepting applications for the 2024 Digital Equity Champion Awards. Named for Charles Benton, the founder of Benton Institute for Broadband & Society, NDIA created the awards to recognize leadership and dedication in advancing digital equity: from promoting the ideal of accessible and affordable communications technology for all Americans to crafting programs and policies that make it a reality. NDIA presents two awards: the Digital Equity Champion Award recognizes an outstanding ind

Broadband Consumer Labels Are Here!

We got some pretty good wins in the Infrastructure Investment and Jobs Act. One of those wins was the mandate for the Federal Communications Commission (FCC) to implement broadband consumer labels, also known as “broadband nutrition labels.” These labels will empower consumers with clear, accessible, and accurate information about broadband services.

NDIA is Accepting Nominations for the 2024 Charles Benton Digital Equity Champion Awards

The National Digital Inclusion Alliance (NDIA) is now accepting applications for the 2024 Charles Benton Digital Equity Champion Awards. Named for Charles Benton, the founder of Benton Institute for Broadband & Society, NDIA created the awards to recognize leadership and dedication in advancing digital equity: from promoting the ideal of accessible and affordable communications technology for all Americans to crafting programs and policies that make it a reality.

NDIA’s Roadmap to Digital Inclusion: Shaping the Future of USF

The National Digital Inclusion Alliance (NDIA) sees reshaping USF as a key potential strategy for achieving digital equity. Five key recommendations for Congress as it considers the future of USF are:

Finding Federal Funds for Tribal Digital Inclusion

Tribes are using digital equity funds to do amazing work toward closing the digital divide. Every time we talk to Tribes about digital equity, they have great ideas about how to incorporate digital inclusion in their communities, but they always ask the same question – “Where’s the money for that?” To prepare Tribes for upcoming funding, here’s an overview of existing and forthcoming funding that can help Tribes fund similar programs in their community:

‘Digital Navigators’ Turn Three. We Can’t Believe It Either!

Three years since the National Digital Inclusion Alliance (NDIA) first introduced the “digital navigator” model. The first NDIA Digital Navigator Working Group met in April 2020 and worked quickly, with the pandemic and lockdown fueling the urgency to solve digital inequities.

Indigenous Digital Sovereignty: From the Digital Divide to Digital Equity

The concept of “digital sovereignty” has become critical for not only Native American Tribes in their pursuit of affordable and robust internet access but also for non-Native partners in understanding the importance of partnering with Tribes. Dr.

Your Voice Matters: State Digital Equity Plans Seek Public Feedback

The National Telecommunications and Information Administration (NTIA) will regularly post Digital Equity plans on this website. If you’re unsure about when your state’s digital equity plan will be available for public comment, we recommend bookmarking the link and checking it frequently. The public comment period is a mandatory step in the State Digital Equity Plan process that solicits a public response and comments on the draft plan. To know when to expect your

ACP Maps, Dashboards, and Tools: Which is Right for You?

The Affordable Connectivity Program (ACP) provides eligible households with a subsidy toward their internet bill. Looking at data can help us fill the gaps in ACP enrollment and push for its renewal in Congress. Several organizations have recognized this need and have created tools that enable us to make informed statements and decisions around ACP. Below is a review of these tools and some suggestions for the best tool for different uses:

Department of Labor Seeks to Better Bridge Digital Divide in the Nation’s Workforce

The US Department of Labor (DOL) is considering the essential role of digital skills and broadband in the workforce. The National Digital Inclusion Alliance (NDIA) emphasized that digital skills are key to digital equity in our recent comments in response to DOL’s Digital Literacy and Resilience Request for Information. NDIA’s comments highlighted models of digital skills programs operating within the framework of holistic digital inclusion strategies. NDIA emphasized five overarching points:

NDIA and Common Sense Media Highlight Community Perspectives on Digital Discrimination

In the Infrastructure Investment and Jobs Act (IIJA), Congress recognized that digital discrimination is a real and present problem for many people and charged the Federal Communications Commission with developing rules to prevent and eliminate it. NDIA and Common Sense Media submitted comments in response to the FCC’s recent Notice of Proposed Rulemaking (NPRM) for the forthcoming digital discrimination rules. Examples of discriminatory practices to look out for: Pricing, Performance, Customer service, Network maintenance, Contract terms and conditions, and Marketing.

State Digital Equity Plan Toolkit

It has been just over a year since the Digital Equity Act (DEA) was signed into law as part of the Infrastructure Investment and Jobs Act (IIJA), and the $2.75 billion it provides is a once-in-a-generation opportunity to design systems that will enable true digital equity. Congress and the National Telecommunications and Information Administration outlined specifics for states to include in their digital equity plans.

Now Accepting Applications for the 2023 Charles Benton Digital Equity Champion Awards

Do you know someone who should be recognized for their work in digital equity? Or someone who has brought a fresh, innovative perspective to the field? The National Digital Inclusion Alliance (NDIA) is now accepting applications for the Charles Benton Digital Equity Champion Awards.