AT&T Unveils First & Only Customer-First Promise Across Both Wireless & Fiber Networks; Plus, Customer Care & Deals

AT&T is leveling up the industry with the launch of the AT&T Guarantee on January 9: a bold promise to our consumer and small business customers that we will deliver the connectivity they can depend on, the deals they want, and the prompt, friendly service they deserve. And if we fall short of this—we're going to take action to make it right. No other carrier has offered a guarantee as comprehensive as this, spanning our network, our care and our deals. We’re the first and only carrier that offers a guarantee for wireless and fiber networks. Plus—we are here to take care of our customers across consumer and small business. Why did we do this? Because we’re the only ones that can meaningfully do it as the leaders in converged connectivity experiences.