Coronavirus and Connectivity

Through our Headlines news service, Benton is tracking the role of broadband in the response to coronavirus (COVID-19). Click on titles below for full summaries of articles and links to sources.

Slow internet? How digital redlining hurts people of all ages

As schools now explore virtual education and hospitals expand to digital platforms as viable and safe options during the time of COVID-19, the focus on adequate internet access has moved to center stage. In 2018, rural North Dakota residents had access to better internet service than residents of Englewood in Chicago. A recent report showed that in some parts of Chicago, as many as half of children lack the necessary access to broadband needed to engage in the online educational activities expected of them during the COVID-19 academic disruption.

Members of Congress Urge Greater Transparency on FCC’s COVID-19 Telehealth Program

Reps Anna G. Eshoo (D-CA) and Don Young (R-AK), along with Sens Brian Schatz (D-HI) and Lisa Murkowski (R-AK), wrote to the Federal Communications Commission about its COVID-19 Telehealth Program. The lawmakers raised concerns about the FCC’s lack of transparency related to the program and asked several questions about its implementation. They asked FCC Chairman Ajit Pai to answer the following questions no later than July 30:

US Students Need Help Getting Online

It’s critical that Congress provide funding in the next coronavirus relief bill to assist families that can’t afford internet access. But that will take time that students can’t afford. The government needs to do more to get them online now. 

Still no affordable fix for a broadband internet connection just out of reach

A few thousand feet can feel much farther when that distance separates a house from the closest wired broadband – and the cost to extend connectivity reaches tens of thousands of dollars.

AT&T’s losses mount

AT&T lost broadband customers in the second quarter of 2020, dropping from 14.05 million to 13.94 million. Fiber customers rose from 4.1 million to 4.32 million during the three-month period, but losses in the DSL category brought the total number of customers down.

Verizon adds customers, but revenue dips amid slower device sales

Verizon saw a net gain of 10,000 consumer Fios broadband subscribers in the second quarter, even though it had to suspend many in-home installations because of pandemic restrictions. The Keep Americans Connected Pledge — waiving late fees and promising not to cut off service for customers who couldn’t pay during the pandemic —

Senate Commerce Committee Hearing Covers 'Spectrum' of Issues

The Senate Commerce Committee vetted the current state of spectrum policy and broadband availability at a July 23 hearing. There was general agreement that rural deployment was a problem and a priority, particularly during a pandemic; that the data on where broadband is and isn't — thus where the money needs to be put, or not — is flawed and needs fixing; and that sharing as well as clearing spectrum was important. 

In Michigan, closing the digital divide can unite the ‘red’ and the ‘blue’

Among the many truths COVID-19 has exposed about Michigan’s economy and society is the state’s stark digital divide, which is limiting educational opportunity in both highly segregated urban “blue” communities and rural “red” areas as well.

The FCC must extend a broadband opportunity for tribal communities

Native American communities should have the same access to the opportunities of the digital age as other Americans. Yet, internet access in Indian Country remains stubbornly and persistently low. Addressing this problem requires smart policy and a scarce resource regulated by the Federal Communications Commission known as wireless spectrum. For the first time, tribal communities have an opportunity to obtain wireless spectrum to expand broadband access on their lands—but the challenges of COVID-19 threaten to diminish its potential. The FCC can and should fix that.

The pandemic has exposed the holes in America’s internet

We have a connection problem. Statistics from the Federal Communications Commission (FCC) show that around 18 million people in the U.S. do not have high-speed broadband options from any provider, but those numbers are based on metrics that policymakers widely agree need fixing.