Research

Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.

Telecom services revenue will fall 4.2% per user as new tech fails to deliver enough value by 2027

Total worldwide telecoms revenues from mobile and fixed broadband services will grow 14% between 2022 and 2027 to reach €1.2 trillion ($1.18 trillion). However monthly average revenue per user (ARPU) combined across both mobile and fixed broadband will fall by 4.2% from €7.48 ($7.36) in 2022 to €7.16 ($7.05) in 2027. In mobile markets, it is now evident that 5G will not be sufficient to offset ARPU decline as customers are unwilling to pay more for it.

What do next wave 5G consumers want?

The largest ever 5G global consumer study to date. The respondents selected for the interview represent the online population aged between 15 and 69 within the surveyed markets, which in total consists of 1.7 billion consumers and 430 million 5G users. The research reveals that the next wave of 5G is underway, with mainstream consumers now adopting 5G in frontrunner markets that launched 5G early on.

Telemedicine Use Among Adults: United States, 2021

Telemedicine is a way for health care providers to deliver clinical health care to patients remotely through a computer or telephone, without an in-person office visit. The demonstrated benefits of telemedicine include improved access to care, convenience, and slowing the spread of infection. During the COVID-19 pandemic, legislation expanded coverage for telemedicine healthcare services. Key findings from this research include the following: 

Sounding the Alarm: Disparities in Advertised Pricing for Fast, Reliable Broadband

Over the last two years, in California and across the country, billions of public dollars have been allocated to end the digital divide. The Digital Equity LA coalition and the California Community Foundation (CCF) Digital Equity Initiative set out in this report to document what people are being asked to pay for home internet in diverse neighborhoods across Los Angeles County (CA). Pricing information was obtained directly from internet service provider (ISP) websites using residential addresses in each of the neighborhoods examined.

Colorado Broadband Roadmap Details Five-Year Plan for Connecting Colorado Households to High-Speed Internet

Colorado’s five-year plan for investing millions of federal funding to expand fast, reliable, and affordable broadband across the state. The Roadmap was developed in coordination with the Colorado Digital Government Strategic Plan to ensure all Coloradans, as well as future generations, have equitable opportunities to access the countless benefits provided by high-speed internet. CBO encourages feedback on the Broadband Roadmap and will continue to travel throughout the state talking about affordability, accessibility, and digital literacy.

The Impact of Tech Companies' Network Investment on the Economics of Broadband ISPs

INCOMPAS, the Internet and Competitive Networks Association, launched a paper that quantifies the investments tech companies have made in the global network infrastructure of the internet.

The Role of Alternative Social Media in the News and Information Environment

In recent years, several new options have emerged in the social media universe, many of which explicitly present themselves as alternatives to more established social media platforms such as Facebook, Twitter and YouTube – especially by opposing free speech restrictions they say are rife at those sites. These newer sites have created a small but satisfied community of news consumers, many of whom say one of the major reasons they are there is to stay informed about current events.

Boston Digital Equity Assessment

This study documents the rise of competitive broadband service in Boston; describes steadily increasing City efforts to close gaps in broadband affordability, devices, and skills; characterizes the remaining gaps in these areas as defined by stakeholders and available data; and makes nearterm policy recommendations to address these gaps in light of current federal funding opportunities.

Analysis Shows Offline Households Are Willing to Pay $10-a-Month on Average for Home Internet Service

Our analysis shows affordability as a driving factor around why some households continue to remain offline, confirming that the cost of service is an essential part of increasing Internet adoption. We asked households not using the Internet from home: “At what monthly price if any, would your household buy home Internet service?” Answers to the new question showed that the mean price offline households wanted to pay was approximately $10 per month, though it’s worth noting that three in four households gave $0 or “none” as their answer. Interestingly, households citing expense as their main

Switched Off: Why Are One in Five US Households Not Online?

According to Internet Use Survey Data, which tracks disparities around Internet adoption,  a majority – 58% – of the 24 million offline households express no interest or need to be online. There is also a large proportion who say they can’t afford home Internet service (18%).  Regardless of their stated reasons for non-use, offline households have significantly lower incomes than their online counterparts.