Low-income

The goal of universal service is to ensure that essential communications services are available and affordable for all. Equity remains a bedrock principle: the notion that society should take steps to ensure that all (or nearly all) citizens can use communications networks. However, whereas it was once fairly easy to identify the goal—widespread adoption of telephone service—today the situation is not as clear. Should, for instance, “universal service” include internet access? If so, at what level of service?

This is the second in a series of articles looking at which providers are opting to offer services supported by the Affordable Connectivity Program. According to the Leichtman Research Group, just 16 broadband companies provide service to about 96 percent of all wireline broadband subscribers in the US.

Commenting on the digital divide earlier this month, Vice President Harris said that “one of the most common reasons [is c]ost, the expense of [broadband].” She then praised the Affordable Connectivity Program (ACP), part of the recently enacted Bipartisan Infrastructure Law, for making so many Americans “eligible to receive a monthly discount on their monthly bill.” In fact, the ACP does more than that.

Low-income households are spending too much on connectivity. Prior to the pandemic, the Federal Communications Commission’s Lifeline program supported mainly wireless communication services for low-income households; its $9.25/month subsidy resulting in service plans that restricted voice and data usage. To address Americans’ online connectivity needs during the pandemic, Congress directed the FCC to launch the Emergency Broadband Benefit (EBB) program—a historic expansion of financial support for universal service.

The California Emerging Technology Fund (CETF) shared the results of an advertising campaign that CETF developed and Los Angeles County (CA) joined as co-branded partner, resulting in outstanding growth in enrollments. CETF launched advertising in the first 3 weeks in December 2021, and saw Emergency Broadband Benefit sign-ups increase by 43 percent month over month.

On January 21, 2022, the Federal Communications Commission released the Affordable Connectivity Program Order and Further Notice of Proposed Rulemaking (ACP Order and Further Notice) providing the final rules to implement the Affordable Connectivity Program (ACP). The ACP Order and Further Notice was published in the Federal Register on February 14, 2022. As set forth in the ACP Order and Further Notice, all adopted rules have the effective dates listed here.

Rules that will become effective on March 16, 2022: 

Benton Institute for Broadband & Society Executive Director Adrianne B Furniss announced the 2022 Charles Benton Digital Equity Award winners at The National Digital Inclusion Alliance's Net Inclusion 2022 event. "We are here to honor three people who have demonstrated commitment, innovation, leadership, and collaboration: the very skills we need to navigate us through very trying, interlocking crises—and to steer us to a more equitable, more just society," said Furniss.

Internet-service providers (ISPs) weighed in on the White House‘s promotion of the 10 million households now served by its Affordable Connectivity Program. The ISPs wanted to point out they have been offering affordable broadband to millions through their own subsidy programs for years, though they welcome the Biden administration‘s help (as long as it is targeted to the unserved and not to overbuilding in the name of price and competition).

Vice President Kamala Harris called on all US internet service providers to back efforts to provide more affordable broadband options for consumers, as the Federal Communications Commission announced more than 10 million people have signed up for its Affordable Connectivity Program (ACP).