Low-income

Millions Could Lose Service if FCC 'Reforms' Lifeline Program

[Editorial] The Benton Foundation has joined literally hundreds of organizations that are asking the Federal Communications Commission to ensure Lifeline voice and broadband service for low-income households, with minimal disruption to the people

FCC Chairman Pai's Plan Will Take Broadband Away From Poor People

[Commentary] Federal Communications Commission Chairman Ajit Pai has portrayed the Lifeline program and the people who benefit from it as hopelessly corrupt.

FCC's Lifeline overhaul sets fire to a bridge over the digital divide

[Commentary] The Federal Communications Commission took its first major step toward overhauling the controversial Lifeline program in a move that will punish not just low-income citizens but perhaps small, innovative service providers as well.  Ye

FCC Moves to Transform Lifeline Program for Low-Income Americans

The Federal Communications Commission took steps to transform its Lifeline program. A Fourth Report and Order, Order on Reconsideration, and Memorandum Opinion and Order changes FCC rules to:

Civil Rights Groups Question Lifeline Changes

The National Hispanic Media Coalition, Color of Change, NAACP and the Benton Foundation are among the organizations concerned about proposed changes to the Lifeline program, which is on the docket for the Federal Communications Commission’s upcomi

Libraries Advance Digital Inclusion Role With Hotspots

Libraries are a lynchpin for national, state, and local digital inclusion efforts—particularly our 16,500+ public library locations across the country.

The Racial Digital Divide Persists

In 2016, Free Press released Digital Denied, which showed that disparities in broadband adoption — commonly known

Poor people should get slower internet speeds, American ISPs tell FCC

In a letter recording a meeting between the Wireless Internet Service Providers Association (WISPA) and the legal advisors to two Federal Communications Co

Road Map to Connecting the Under-connected: Towns and cities at core of digital inclusion policies and partnerships

In the hopes of increasing digital equity, here are some observations and suggestions for framing, enacting and collectively furthering digital inclusion policy. 1) Terminology helps frame policy. 2) Anchor policy in comprehensive frameworks.

Accumulating phones: Aid and adaptation in phone access for the urban poor

This study draws on participant observation and interviews with low-income adults in Chicago to show how the poor stay connected to phone service and mobile Internet through the possession of multiple phones, including those subsidized by governme