Low-income

The GSMA, a global organization focusing on unifying mobile ecosystems, on the state of global mobile internet connectivity for 2022. Growth in mobile internet adoption continues and is nearly entirely driven by people living in low- and middle-income countries (LMICs). Across the world, 55% of the population was using mobile internet at the end of 2021. The report shows that 95% of the global population now lives in areas served by mobile broadband connectivity, and that enabled by that coverage footprint, 55% of the world’s population is now connected to mobile internet.

AT&T, Verizon, EarthLink, and CenturyLink disproportionately offered the worst internet deals to neighborhoods that were formerly redlined, whose residents are lower income and have a higher concentration of people of color than other parts of the city.

The Federal Communications Commission set guidelines for two pilot programs aimed at increasing both awareness of and participation in the Affordable Connectivity Program, which provides a discount of up to $30 per month toward internet service for eligible households (and up to $75 per month for households on qualifying Tribal lands). On October 11, the FCC provided an update on the implementation of the pilot programs.

Comcast’s entry-level internet service was not fast enough for Lia Moniz’s two schoolkids, so she upgraded to a faster connection that costs her more than $80 a month. A new Comcast offer, Internet Essentials Plus (IEP), has the potential to make Moniz’s internet free. IEP has the most bang for the buck. It offers speeds up to 100 megabits per second downstream and 10 megabits up, with free cable modem and Wi-Fi hot spot rental, for $29.95 a month. This is covered by the $30 Affordable Connectivity Program (ACP) benefit, so on the bottom line, it’s free.

The National Telecommunications and Information Administration (NTIA) conducted an annual broadband survey in 2021. The survey asked folks who didn’t have home broadband what they would be willing to pay, with the question, “At what monthly price, if any, would your household buy home Internet service?” The purpose of the survey was to understand the kind of price points that might be needed to get broadband to more of these households. Three-quarters of respondents said they would only get broadband if it was free. I find this result to be troubling for several reasons:

Over the last two years, in California and across the country, billions of public dollars have been allocated to end the digital divide. The Digital Equity LA coalition and the California Community Foundation (CCF) Digital Equity Initiative set out in this report to document what people are being asked to pay for home internet in diverse neighborhoods across Los Angeles County (CA). Pricing information was obtained directly from internet service provider (ISP) websites using residential addresses in each of the neighborhoods examined.

Anchor institutions should teach digital skills to low-income communities because they play a pivotal role in getting communities connected, said Senior Fellow at the Benton Institute for Broadband & Society John Horrigan. According to Horrigan, skills training within communities is critically important to teaching digital skills and literacy, which will contribute to bridging the digital divide.

Verizon announced that select 5G Home and LTE Home Internet services are available for free to qualifying households through the new Verizon Forward Program.

Our analysis shows affordability as a driving factor around why some households continue to remain offline, confirming that the cost of service is an essential part of increasing Internet adoption. We asked households not using the Internet from home: “At what monthly price if any, would your household buy home Internet service?” Answers to the new question showed that the mean price offline households wanted to pay was approximately $10 per month, though it’s worth noting that three in four households gave $0 or “none” as their answer. Interestingly, households citing expense as their main

With a $14 billion appropriation from the Infrastructure Investment and Jobs Act (IIJA), the Affordable Connectivity Program (ACP) has enrolled more than 14 million households in a short period of time and may be the most effective broadband benefit program to date with its direct-to-consumer model. The innovative program offers a valuable policy learning opportunity as lawmakers consider sustainable long-term funding options to continue it. Many features of the ACP reflect guidance from policy academics and researchers that supports a model that allows consumers more options.