Lifeline/Low-Income Consumers

National Lifeline Eligibility Verifier launches in Alabama, Arkansas, Louisiana, Maryland, Massachusetts, New Jersey, Oklahoma, South Carolina, and Washington. Starting on January 22, 2020, eligible telecommunications carriers (ETCs) in these nine states will be required to use the National Verifier’s eligibility determination process for all consumers applying for Lifeline service and must cease using legacy eligibility processes for prospective Lifeline subscribers.

On Aug 2, Reps Anna Eshoo (D-CA), Yvette Clarke (D-NY), Mike Doyle (D-PA), G.K. Butterfield (D-NC), Jerry McNerney (D-CA), Marc Veasey (D-TX), Kathy Castor (D-FL), and Jan Schakowsky (D-IL) wrote to the Federal Communications Commission to urge the agency delay any future hard launch of the Lifeline National Eligibility Verifier (National Verifier) in a state until the FCC establishes connections to Medicaid or Supplemental Nutrition Assistance Program (SNAP) databases for Lifeline eligibility verification in that state.

The Federal Communications Commission launched an electronic interface that participating Lifeline program carriers can use when verifying a potential subscriber’s eligibility for the program. The application programming interface, or API, connects carriers’ systems to the Lifeline program’s National Eligibility Verifier. The API will enable carriers to send applicant information directly to the National Verifier for an eligibility check, thereby reducing the paperwork required from potential subscribers.

The Federal Communications Commission's Wireline Competition Bureau announced that the National Lifeline Eligibility Verifier (National Verifier) will soft launch on December 16, 2019 in Florida, Illinois, Minnesota, Ohio, and Wisconsin. The soft launch period will allow eligible telecommunications carriers (ETCs) to become familiar with the National Verifier and adjust and test their systems and business processes before use of the National Verifier becomes mandatory. During the soft launch, only ETCs will have access to the National Verifier.

Sprint has for years failed to accurately measure how many of the low-income Americans it serves through the federal Lifeline program actually use their phones. The company is facing a potential settlement with the Federal Communications Commission after the regulator in September said Sprint improperly collected “tens of millions” of dollars in federal subsidies for 885,000 Lifeline customers who weren’t using the service.

For anyone who is pregnant, having a hospital delivery room nearby means knowing that when the baby arrives medical assistance will be close at hand. But for too many of those in rural America, this comfort is often no longer available—and it is putting both women and babies at risk. In fact, the United States is the only industrialized nation with an increasing rate of maternal mortality and this problem hits women of color especially hard. The Federal Communications Commission has a long history of working to promote access to telehealth in rural communities.

The Federal Communications Commission began a rulemaking which would adopt new procedures to protect federal funds from misuse. The proposed rules would provide the FCC with broader and more flexible authority to promptly remove bad actors from participation in the Universal Service Fund (USF), the Telecommunications Relay Services (TRS) Fund, and the National Deaf-Blind Equipment Distribution Program. The proposal would align FCC rules with the Office of Management and Budget’s Guidelines to Agencies on Government Debarment and Suspension.

The Federal Communications Commission addresses the petition of CTIA and others seeking a waiver of the FCC’s rules updating the Lifeline program’s minimum service standard for mobile broadband usage, which otherwise would take effect on Dec 1, 2019.

The Federal Communications Commission released a Report and Order aimed at strengthening the Lifeline’s program’s enrollment, recertification, and reimbursement processes so that Universal Service Fund dollars are directed only toward qualifying low-income consumers. Specifically, these reforms include:

The Federal Communications Commission began subsidizing home phone lines in 1985 to provide “the opportunities and security that phone service brings” to people who cannot afford it, according to the FCC’s website. The Lifeline program started including cellphone plans in 2005. Currently, subscribers receive $9.25 per month to put toward a discounted cellphone plan designed by provider companies. For some, that means a cap of 250 voice minutes and 2 GB of mobile data.