Libraries

Half of ACP-Eligible Households Still Unaware of the Program

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

The Future of Universal Service is Still in the Future

When it comes to broadband, the Infrastructure Investment and Jobs Act is about more than money. For example, Congress also directed the Federal Communications Commission to consider the impact of the law's $65 billion broadband investment on the FCC's existing broadband support programs under the umbrella of the Universal Service Fund (known to wonks as the USF).

Affordable Connectivity Plan Enrollment and Digital Equity Planning

If the federal government’s investments in broadband connectivity are to be effective, different programmatic pieces must work together. Broadband infrastructure funds are necessary to ensuring universal access, but not sufficient to achieve full digital equity. Equitable broadband adoption depends on people having the financial means to maintain service, which the Affordable Connectivity Plan (ACP) facilitates, as well as access to wrap-around digital inclusion services (such as tech support and skills training).

USForward: FCC Must Reform USF Contributions Now - An Analysis of the Options

The Federal Communications Commission’s (FCC) Universal Service Fund (USF or Fund) has been one of the nation’s most important tools for connecting our nation, including rural communities, low-income families, schools, libraries, and rural health care facilities. However, the funding mechanism that supports the Fund is under significant duress. The “contribution base” – the revenues used to calculate USF contributions – has declined 63% in the last two decades, from $79.9 billion in 2001 to $29.6 billion in 2021.

Schools and Libraries Can Act Now to Bridge the Digital Divide

Schools and libraries have an enormous window of opportunity to help their students and patrons obtain affordable internet access. At the end of this month, the Federal Communications Commission will open a 45-day filing window for the Emergency Connectivity Fund program, which will make $7.17 billion available to fund broadband service and devices off-campus.

How the FCC Will Help Schools and Libraries Bridge the Digital Divide

This week, the Federal Communications Commission adopted rules for the Emergency Connectivity Fund Program, providing $7.171 billion for schools and libraries for the purchase of connected devices and broadband connections for use by students, school staff, and library patrons at locations other than a school or library.

Digital Inclusion Week Indeed

In the coming days, we will see major progress on a $10+ billion federal investment in digital inclusion. This moment is unprecedented. We've never seen such a large commitment to making broadband service affordable for all. And, as Congress starts to focus on long-term solutions for universal broadband, we're seeing the potential for more digital inclusion investment in the coming months.

Show Us the Money: Federal Broadband Support During the COVID-19 Pandemic

A number of readers have reached out to us at Benton asking for help figuring out where to find all the pools of broadband support appropriated by Congress over the past year. So we've decided to create this placeholder for all the funding we've seen in the CARES Act, the Consolidated Appropriations Act, 2021, and the American Rescue Plan.

American Rescue Plan: Broadband and the Social Safety Net

On March 11, President Joe Biden signed the American Rescue Plan, the latest effort to address the continued impact of COVID-19 on the economy, public health, state and local governments, individuals, and businesses.

Broadband for America Now

In October 2019, the Benton Institute for Broadband & Society issued Broadband for America’s Future: A Vision for the 2020s. The agenda was comprehensive, constructed upon achievements in communities and insights from experts across the nation. The report outlined the key building blocks of broadband policy—deployment, competition, community anchor institutions, and digital equity (including affordability and adoption).

Community Anchor Institutions as Launching Pads for High-Performance Broadband Deployment

In the 2020s, public policy should recognize that bits are books, bits are blackboards, and bits are basic tools of medical practice. In other words, broadband networks that run to schools or libraries or health-care facilities are not built to carry only scholastic or literary or medical information.

From Places to People—Connecting Individuals to Community Anchor Institutions

Policymakers should help enable community anchor institutions to connect to their users wherever they are. Policymakers should recognize that the mission of community anchor institutions is to improve lives. Broadband is a key element in fulfilling that mission. Baltimore’s public school system has created a classroom in a community center to offer training in internet access. Librarians note that the provision of skills training is a natural fit with the historic missions of their institutions—offering a trusted space in which people of all ages can learn in the ways that best suit them.

Supporting the Increasingly Important Missions of Community Anchor Institutions

Community anchor institutions should be at the center of any comprehensive national strategy to promote the availability and use of High-Performance Broadband. Community anchor institutions use broadband to provide essential services to their community, such as education, information access, and telehealth services. But in the 21st century, community anchors’ missions are moving beyond their walls. Libraries no longer deliver knowledge that is housed only within their buildings or the covers of hardbound books.

Biden-Harris Administration Announces New Funding to Expand High Speed Internet in New Mexico Tribal Communities as Part of President Biden’s Investing in America Agenda

The Biden-Harris Administration announced the approval of $10 million for multi-purpose facilities in Tribal communities under the US Department of the Treasury’s Capital Projects Fund (CPF), part of President Biden’s Investing in America agenda.

The American Rescue Plan: Top Highlights from 3 Years of Recovery

The American Rescue Plan invested in all of America and provided direct relief to every town, city, county, Tribe and state for the first time in American history. The American Rescue Plan included major investments to critical areas, including $25 billion to jumpstart universal broadband access—including Broadband Connections for 18 million students through the Emergency Connectivity Fund so that schools and libraries could close the homework gap.

FCC Announces Inflation-Based Caps for E-Rate and Rural Health Care Programs

The Federal Communications Commission's Wireline Competition Bureau (Bureau) announced the E-Rate and Rural Health Care (RHC) programs’ annual caps for funding year 2024. The adjusted amounts represent a 3.6% inflation-adjusted increase to both programs’ funding year 2023 annual caps. The E-Rate program funding cap for funding year 2024 is $4,940,076,139. The RHC program funding cap for funding year 2024 is $706,926,603.

Meet the woman who helped libraries across the U.S. 'surf the internet'

When former librarian and author Jean Armour Polly first introduced the idea of having computers in libraries in the early 1980s, she was met with pushback. "People scoffed and said, 'Why would you go to a library to use a computer?'" she said. Even when the internet rolled around, many librarians felt they were supposed to be the sole gatekeepers of knowledge and information. "But I just knew it would be a wonderful thing. You know, school kids could use [computers] in schools, but what about the lifelong learners? And adults and seniors?" Polly said.

Protecting Americans From Hidden FCC Tax Hikes

The Federal Communications Commission is poised to raise taxes through its Universal Service Fund—a regressive, hidden tax on consumers' phone bills that funds a series of unaccountable, bloated internet subsidy programs. Rather than giving the FCC carte blanche to expand its balance sheet, Congress must reform the USF's structural problems, reevaluate its component programs, and get the FCC's spending under control. Here is my plan to do that. 

Biden-Harris Administration Announces Tens of Millions of Dollars to Help Close the Digital Divide in Pennsylvania as Part of President Biden’s Investing in America Agenda

The Biden-Harris Administration announced the approval of $20 million for digital connectivity projects in Pennsylvania under the US Department of the Treasury’s Capital Projects Fund (CPF). The award will fund Pennsylvania’s Digital Access Opportunity Grant program, through which the commonwealth will partner with community anchor institutions (CAIs) to increase access to laptops, tablets, desktop computers, and Wi-Fi devices to individuals in Pennsylvan

New Benton Research Groups To Tackle Critical Broadband Questions

The Benton Institute for Broadband & Society announced two new fellowship cohorts for our Marjorie & Charles Benton Opportunity Fund.  The Equitable Broadband in Urban America Research Group and the Policies, Plans, and Promises Research Group bring together researchers to work independently, but collaboratively on pressing broadband issues. We are excited about a research group model.

Digital Equity Plan for Older Adults & Adults with Disabilities

This Digital Equity Plan for Older Adults and People with Disabilities in San Francisco details an extensive investigative and strategic planning process aimed at enhancing digital equity for San Francisco's older adults and people with disabilities. The primary goals of this Plan are to describe the digital equity barriers and needs of San Francisco's older adults and people with disabilities, as well as the organizations that serve them.

American Library Association advances libraries’ role in digital equity as FCC shapes Learn Without Limits programs

In these comments to the Federal Communications Commission, the American Library Association affirms support for including Wi-Fi hotspots and services in the E-rate program, ALA urges the FCC to:

Governor Ivey Awards $188 Million for ‘Middle Mile’ Broadband Projects with Impact Across the State

Governor Kay Ivey (R-AL) announced the awarding of more than $188 million to continue the expansion of high-speed internet access in Alabama. The grants, totaling $188,453,905, were awarded to 12 internet service providers to install more than 4,000 miles of “middle-mile” projects throughout Alabama. Middle-mile projects help fill the gap in broadband expansion to make it more economically feasible and less labor intensive for providers to extend services to unserved businesses and households in the state. The entities awarded grants are:

Emily Drabinski: Will Congress Keep Its Broadband Promise?

Prince George’s County Memorial Library System received a $500,000 Affordable Connectivity Outreach Grant from the Federal Communications Commission in March 2023 to find and connect those living in eligible households with the $30 monthly discount available to home broadband. Libraries in New Jersey, Nashville, and New York City likewise received the outreach grant. After months of hiring, developing their outreach program, and identifying eligible individuals, outreach grantees are hitting their stride.