Affordability/Cost/Price

TDS Telecommunications will upgrade internet speeds across its entire Maine service footprint after electing to receive Enhanced Alternative Connect America Cost Model (E-ACAM) support. TDS has been doing business in Maine since 1971 and serves more than 30 communities in the state.

Overall satisfaction among wireless internet customers (5G or 4G LTE home internet) averages 748 (on a 1,000-point scale), while overall satisfaction among wired (fiber and cable) and satellite internet customers averages notably lower (712 and 577, respectively) according to the J.D. Power 2023 U.S. Residential Internet Service Provider Satisfaction Study.

Following months of public outreach and stakeholder engagement, the Public Service Commission of Wisconsin (PSC) released a draft Digital Equity Plan for public comment. Once approved by the PSC, the Digital Equity Plan will guide the state’s strategy to improve digital equity, ensuring all in Wisconsin have the skills, devices, and broadband service necessary to fully participate in society and the economy. The public comment period for Wisconsin's draft plan closes on October 19, 2023.

With Broadband Equity, Access and Deployment (BEAD) Program buildouts on the horizon, federal agencies are getting an extra hand with the permitting process. The Federal Permitting Improvement Steering Council unveiled it will allocate nearly $155 million to assist agencies in infrastructure permitting review. For example, the funding will allow agencies to hire permitting experts and acquire “vital tools and resources” so they can review projects in time.

Comcast awarded a $17,500 grant to Tri-County Cradle to Career Collaborative (TCCC), a nonprofit in Berkeley, Charleston and Dorchester (SC) counties. The funds from this grant are designed to educate more than 300 families living in rural and urban neighborhoods on the importance of broadband adoption in the home.

If you've ever signed up for internet service and honestly not been sure what is included in the price, you're not alone. So the Federal Communications Commission is doing something about it. There’s been a lot of talk about the FCC’s Broadband Consumer Labels. These “nutrition labels” are designed to make it easy for customers to understand what they are paying for and what they are getting when it comes to their internet service from any provider.

The variation in the affordability of internet access is the focus of the latest Internet Poverty Index (IPI) 2023, which projects the distribution of individuals who are priced out of a basic package of mobile internet and are thus living in internet poverty. Based on the latest IPI data, World Data Lab predicts that 1.05 billion people are currently living in internet poverty. Since 2015, the internet-poor population has decreased by 685 million or around 40 percent. The reduction in internet poverty has been driven by a universal

President Biden was joined by Federal Trade Commission (FTC) Chair Lina Khan and Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra as they announced new efforts to crack down on junk fees and bring down costs for American consumers. Junk fees are hidden, surprise fees that companies sneak onto customer bills, increasing costs and stifling competition in industries across the economy.

ConnectLA launched the statewide challenge process on October 6, 2023. Per the requirements of the recently approved Broadband Equity, Access and Deployment (BEAD) Initial Proposal Volume 1, the challenge process will determine locations that need broadband service through the Infrastructure Investment and Jobs Act (IIJA).

With the aid of federal funds, the Central Vermont Supervisory Union is busy giving its school buses an upgrade: equipping them with Wi-Fi, so students can turn long, idle drives into time to do homework. Federal Communications Commission Chair Jessica Rosenworcel and Sen Peter Welch (D-VT) toured one soon-to-be-minted Wi-Fi school bus at the Williamstown (VT) Middle and High School on October 10.