More than 12 million US households have cut the cord on their home’s broadband service
More than 12 million US households have cancelled their home broadband service and use only mobile broadband for their internet needs. There are more than 15 million households in the US that have only a mobile broadband service, which includes more than three million households that have never had a home internet subscription. “High cost is the most prominent issue driving households to cut the cord and go mobile only, although service-related issues, from slow speeds to poor customer experience, also contribute,” said Kristen Hanich, Senior Analyst, Parks Associates.