ISPs Say They Kept Virus Pledge, But Customers Disagree

At the onset of the coronavirus pandemic, the Federal Communications Commission pushed internet service providers to promise they wouldn't penalize customers who struggled to pay their internet bills when they needed connectivity the most. More than 800 companies signed onto the Keep Americans Connected pledge, a commitment to not disconnect customers who were behind on their bills or charge late-payment fees that drew effusive praise from FCC Chairman Ajit Pai.

3 Things To Know About Sohn's FCC Confirmation Chances

Gigi Sohn, a progressive nominated by President Joe Biden for an open seat on the Federal Communications Commission, is facing some friction in her confirmation bid. Here's what you need to know about Sohn's prospects for joining the FCC heading into Thanksgiving weekend. The Senate Commerce Committee explore Sohn's qualifications to fill the fifth and final FCC seat in a session directly following the vote.

Provider Info Gaps, Price Hikes Top List Of Emergency Broadband Benefit Gripes

The Federal Communications Commission is receiving consumer complaints concerning the disconnects between benefits touted as part of the Emergency Broadband Benefit Program and the frequent failure of broadband internet access service providers to deliver on those promises. Some providers are forcing consumers to change plans in order to get the $50 monthly subsidy or not validating customers' already-established eligibility to participate. About 19% of the complaints reported service-tier issues that complicated the participation in the program.

Senators Urged To Invest In Variety Of Broadband Technologies

During a hearing titled "Building Resilient Networks," lawmakers on the Senate Commerce Committee's Subcommittee on Communications, Media, and Broadband were asked to boost the reliability of the nation's broadband networks by spreading infrastructure funding among a variety of technologies such as fixed wireless and mobile broadband rather than limiting it solely to fiber. Wireless Infrastructure Association President Jonathan Adelstein testified that a singular focus on fiber broadband networks that can deliver "symmetrical" speeds of 100 megabits per second would prioritize a sometimes c

FCC Split Over Who Gets Emergency Broadband Funds First

Federal Communications Commissioners appeared divided on Feb 17 over how the $3.2 billion Emergency Broadband Benefit program funding should be distributed to Americans hit hard by the coronavirus pandemic — either by evenly prioritizing the funding to affected groups or targeting the money specifically to students.