ISPs Say They Kept Virus Pledge, But Customers Disagree

At the onset of the coronavirus pandemic, the Federal Communications Commission pushed internet service providers to promise they wouldn't penalize customers who struggled to pay their internet bills when they needed connectivity the most. More than 800 companies signed onto the Keep Americans Connected pledge, a commitment to not disconnect customers who were behind on their bills or charge late-payment fees that drew effusive praise from FCC Chairman Ajit Pai.

Law360's 2022 Telecommunications Editorial Advisory Board

Law360 announced the formation of its 2022 Telecommunications Editorial Advisory Board which will provide feedback on the publication's coverage and expert insight on how best to shape future coverage. Included on the board is Benton Senior Counselor Andrew Jay Schwartzman. 

FCC Holds Second Public Hearing on Broadband Consumer Labels

The Federal Communications Commission heard from the public on April 7 as the agency focuses on plans to create broadband consumer labels. This was the second FCC public hearing on so-called nutrition labels as the agency revives an effort from late in the Obama administration to stick the information on internet service provider (ISP) plans. One common thread was that even when information is available on internet service quality, consumers don't know enough about the specifics to grasp what it means for their own online needs.

3 Things To Know About Sohn's FCC Confirmation Chances

Gigi Sohn, a progressive nominated by President Joe Biden for an open seat on the Federal Communications Commission, is facing some friction in her confirmation bid. Here's what you need to know about Sohn's prospects for joining the FCC heading into Thanksgiving weekend. The Senate Commerce Committee explore Sohn's qualifications to fill the fifth and final FCC seat in a session directly following the vote.