Why We Must Solve the Backup Battery Power Problem During the Tech Transitions

[Commentary] Phone and broadband providers are currently transitioning legacy communications networks in a variety of technological ways, from copper to fiber, Time-Division Multiplexing (TDM) Protocol to Internet Protocol (IP), and increasingly to wireless networks -- a process commonly referred to as the “tech transitions.” Each phone connected to a fiber or fixed wireless network must be separately powered, as they are not able to carry their own electricity. This means that in the event of an emergency, consumers need a backup battery option to keep their phones working. 8.6 percent of US residents still depend on traditional landline service as their primary means of communication. That’s about 27 million people (as of 2013). Also, many rural customers are outside cell range and thus cell phones are of no use. They are truly dependent on a landline in the event of an emergency, so they need their landline to work. But who is going to provide this backup power?

The burden of paying for the backup power falls solely on consumers, making it difficult for low-income consumers to have basic communications during emergencies. Given the substantial cost of these backup systems, the Federal Communications Commission should seriously consider making battery backups part of their Lifeline Program for Low Income Consumers. Should they decline to do so, many low-income people will simply go without service during an emergency -- people who need backup power the most. As these transitions go forward, the public must continue to demand that the FCC ensures these transitions are truly an upgrade for all and maintain the necessary consumer protections for every household.