Network call and texting volumes return to normal springtime levels

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COVID-19 related network anomalies have returned to pre-Covid springtime levels, according to the latest Verizon Network Report. Over 776 million calls were made and 5.87 billion texts sent on May 18, showing a significant decline from peak pandemic volumes. While calls and texts are returning to normal levels, May 21’s report shows that gaming (up 82% over pre-COVID levels), VPN connections (up 72% over pre-COVID levels) and use of collaboration tools (remaining flat at 10X pre-COVID levels) are still highly elevated, indicating that while restrictions have been lifted to some degree in every state, working and schooling from home as well as gaming are still popular ways to use the Verizon networks.


5/21 Network Report Update: Network call and texting volumes return to normal springtime levels Verizon Mobile and Internet Traffic Patterns May Indicate an Emerging New Normal