Lake County, Illinois, looks to extend digital equity push past 2026: ‘Everything is online’

The Lake County (IL) Digital Equity Coalition is proud of the work it’s done getting vulnerable populations connected to the modern world, but uncertainty lies ahead for it and many programs as COVID-era federal funding draws to a close. The coalition is part of the broader Digital Growth Initiative, which came about when the Broadband and Digital Equity Action Plan was passed in December 2023 through the use of American Rescue Plan Act (ARPA) funds. The push is meant to “bridge the digital divide,” Digital Equity Manager Keay Crandall said. The initiative has three key areas of work — affordability, access and adoption — with various projects falling under its umbrella. According to Crandall, the on-the-ground work is done through the Digital Navigator Program, which teaches people basic digital literacy and computer skills — such as setting up an email account or their online portal with their health care provider — through workshops, video calls and classes. Those who go through the training have the opportunity to receive their own laptop. Looking at their numbers, Crandall said the coalition has hit some “big milestones” in services and engagement with the community.