Here’s what the data says people ask ChatGPT

ChatGPT-maker OpenAI released the first detailed study of what its users do with the popular chatbot and who they are, providing an unprecedented look at how people use the artificial intelligence tool and what they talk to it about. ChatGPT now has more than more than 700 million weekly users. The company reports that most ChatGPT users are women and that the majority of requests sent its way are not work-related. The user base is dominated by young people — nearly half of the conversations studied were from people aged 18 to 25. ChatGPT usage is growing faster in poorer countries than it is in wealthy ones. People are increasingly using ChatGPT in their personal lives rather than for help at work, OpenAI’s study found. In June 2024, prompts to the chatbot were split roughly evenly between work and personal uses. By June 2025, nonwork uses made up 73 percent of all conversations, the company said. OpenAI sorted the more than 1 million chats studied across that period into seven categories. The biggest was “practical guidance,” at 28.3 percent of all chats, a category the company’s researchers defined as including people seeking how-to advice, help with schoolwork and tips on working out. The second biggest category was people asking ChatGPT for writing help. OpenAI’s study found that the most popular writing task given to ChatGPT was editing or critiquing text, followed by personal writing or communication — a category defined to include helping with emails or social media posts. Many people find it helpful to discuss their personal life with ChatGPT. 1.9 percent of conversations were related to asking for advice on relationships and feelings and “discussing personal reflections.”