GM’s OnStar Reverses Privacy Shift That Drew Senators’ Wrath

General Motors’s OnStar vehicle navigation service said it won't collect data on the driving habits of customers who cancel their subscriptions, reversing a policy shift that drew protests from three U.S. senators.

OnStar told customers in an e-mail last week that it would continue collecting information from vehicles of subscribers who drop the service. Customers would have been required to contact OnStar to halt data collection under the policy change, which had been due to go into effect Dec. 1. “We realize that our proposed amendments did not satisfy our subscribers,” OnStar President Linda Marshall said. “We listened, we responded and we hope to maintain the trust of our more than 6 million customers.”