FCC Issues Rules on Indoor Location Accuracy for E911 to Ensure Help Will Come

Public safety and privacy are both critical fundamental values that guide our communications networks. These values do not need to conflict with each other if policymakers ensure that we consider the privacy implications of new technologies before we have implemented them. Today the FCC has recognized the importance of privacy interests and begun the work of protecting personal information about how and where consumers use their cell phones and Wi-Fi-capable devices. However, this is only the beginning.

There is much work left to be done to ensure the network protects users’ privacy by its very design. We expect the Commission to continue to work on this important issue in the context of E911 and the technology transitions to ensure our critical information networks are secure and protect users from third-party corporate or government surveillance. We are glad the FCC has improved the effectiveness of the proposed roadmap from CTIA, APCO, and NENA. Transitions to new technologies, including wireless, should leave no one behind. We expect the Commission will continue to evaluate carriers’ location accuracy measures and ensure help will come to those who call 911.