Consumers are souring on Web, post-NSA, survey says

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The National Security Agency has left more than a black mark on the reputations of tech companies: It is now hurting them financially.

Americans are less likely to bank and shop online because of lingering doubts over the NSA's digital-snooping activities. Almost half the more than 2,000 adult respondents (47%) to a recent Harris poll commissioned by security firm ESET said that they have changed their behavior and think more carefully about where they go, say and do online.


Consumers are souring on Web, post-NSA, survey says Americans say they’re shopping less online. Blame the NSA. (Washington Post)