AT&T prepping sale of customers' anonymous location information and Web, app usage data

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AT&T said it "may" begin selling anonymous information about its customers' wireless and Wi-Fi locations, U-verse usage, website browsing, mobile application usage and "other information" to other businesses. The carrier said it will protect its customers' privacy by providing the data in aggregate so it cannot be used to identify an individual. The carrier also said its customers can opt out of the program. AT&T disclosed its plans in an update to its privacy policy.

The carrier provided some examples as to how it might sell its customers' usage and location data:

  • Reports for retail businesses that show the number of wireless devices in or near their store locations by time of day and day of the week, together with demographic characteristics of the users (such as age and gender) in those groups.
  • Reports that combine anonymous U-verse TV viewing behaviors with other aggregate information we may have about our subscribers to create reports that would help a TV network better understand the audiences that are viewing their programs, those that are not, how frequently they watch, when they watch, and other similar information; and
  • Reports for device manufacturers that combine information such as device type, make and model with demographic and regional location information to reflect the popularity of particular device types with various customer segments.

AT&T prepping sale of customers' anonymous location information and Web, app usage data