90% of US Households Get an Internet Service at Home

A new study, Broadband Internet in the U.S. 2022, finds that 90% of US households get an Internet service at home, compared to 84% in 2017, and 74% in 2007. Broadband accounts for 99% of households with Internet service at home, and 89% of all households get a broadband Internet service – an increase from 82% in 2017, and 53% in 2007. 90% of households use a laptop or desktop computer, an increase from 85% in 2017.  Of those that use a laptop or desktop computer at home, 96% have Internet service at home.  Those that do not use a laptop or desktop computer at home account for 58% of all that do not get Internet service at home. These findings are based on a survey of 1,910 households from throughout the United States. Other related findings include:

• Individuals ages 65+ account for 34% of those that do not get an Internet service at home
• 56% of broadband subscribers are very satisfied (8-10 on a 1-10 scale) with their Internet service at home, while 6% are not satisfied (1-3). 
• 44% of broadband subscribers do not know the download speed of their service – compared to 60% in 2017
• 61% reporting Internet speeds of >100 Mbps are very satisfied with their service, compared to 41% with speeds <50 Mbps, and 57% that do not know their speed
• 40% of broadband households get a bundle of services from a single provider – compared to 64% in 2017, and 78% in 2012
• 59% of adults with  Internet service at home watch video online daily – compared to 59% in 2020, 43% in 2017, and 17% in 2012