Hernan Galperin

The Affordable Connectivity Program (ACP) is at an inflection point. Launched in early 2022, ACP provides 17 million households up to $30/month in subsidies to offset the cost of broadband. But the program faces two critical challenges. First, less than a third of eligible households currently participate in the program—mainly because the people who could benefit most from the subsidy are unaware that it exists. The Federal Communications Commission (FCC), local governments, and digital equity groups are stepping up efforts to improve ACP awareness and participation.

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

This report presents the main findings from the 2023 Statewide Survey on Broadband Adoption Survey.

A look at potential changes to the Affordable Connectivity Program (ACP) eligibility criteria based on participation in social benefits programs such as Medicaid, Supplemental Nutrition Assistance (SNAP), Supplemental Security Income (SSI) and Public Assistance Income (PAP). These potential changes would have broad impacts since the National Verifier (NV) uses program participation rather than income to confirm eligibility for over 90 percent of ACP applications.

Congress is discussing a number of different scenarios to continue funding the Affordable Connectivity Program once the remaining funds are depleted, which is projected to happen in the first half of 2024. Several of the scenarios being considered involve changes to the current eligibility criteria. Here we examine the potential impact of lowering the household income eligibility threshold, currently set at 200 percent of the federal poverty line (FPL).

Discussions about funding for social programs are too often framed along predictable partisan lines. However, the reality on the ground is frequently more complex, and the Affordable Connectivity Program (ACP) is no exception.

How can policymakers best estimate Affordable Connectivity Program (ACP) eligibility and participation rates? The key finding here is that using 200% of the Federal Poverty Level as the only eligibility criteria significantly undercounts eligible households and therefore inflates participation rates. Further, the undercount varies significantly across states (which we hypothesize is linked to whether states expanded Medicaid eligibility after 2010).

The phase-out of the Emergency Broadband Benefit Program (EBB) and the transition to the new Affordable Connectivity Program (ACP) represents an opportunity to take stock of the EBB program’s impact, and adjust key parameters to enhance the impact of the ACP.

The Infrastructure Investment and Jobs Act signed into law by President Joe Biden on November 15, 2021, was hailed by the White House and advocates as a historic investment to improve internet access in America. As a researcher who studies internet policy and digital inequality, I believe the infrastructure plan should be celebrated as a historic moment for broadband, but not so much because of the money it brings to the table. Rather, it is because of the way the law treats internet access in America.

The purpose of the $3.2 billion Emergency Broadband Benefit (EBB) program is to help low-income Americans connect to the Internet during the Covid-19 pandemic. As of October 2021, EBB has more than 6 million recipients (about 700 thousand in California) and Congress is discussing several proposals to transition the EBB into a permanent broadband subsidy program. This policy brief examines broadband affordability in California and explores awareness and adoption of the EBB program among low-income California households.