Dan Schiller

Like Facebook, AT&T once dominated communications. The difference? It was regulated.

Facebook’s October 4 outages across its platforms and the company’s handling of it raise a far-reaching question: Should we simply rest content with a complete shutdown of service across four platforms, which underpin much of the planet’s economic and cultural interaction and one of which, WhatsApp, has become an essential and free substitute for phone calling and many other communications?