Matching Big ISP Tactics
There are three billing practices that are routine for large internet service providers (ISP) that smart competitors avoid. First is offering special low prices to attract new customers. The second is bundling, which means giving a discount to customers buying multiple products. Third is what has become known as hidden fees, where there are routine monthly fees that are not included in the online advertised price offers to customers. A lot of smaller ISPs wonder if they should match these same tactics.