1. Monthly archive
  2. April 2022

April 2022

Starlink customers are frustrated with price hikes for uplink kits they still haven't received months after paying $100 deposits

In March 2022, SpaceX told its customers it was raising prices because of inflation, among other things. The price of a Starlink uplink kit rose from $500 to $550 for customers that had already paid a $100 deposit for the service, and from $500 to $600 for new customers. The monthly Starlink subscription cost climbed from $99 to $110 for all users, and many are frustrated with Starlink's delays, price hikes and apparent lack of customer service.

Cuyahoga County, Ohio, rolls out $20 million plan to connect thousands of residents to broadband

Up to 25,000 households in Cuyahoga County suburbs may be getting high-speed internet, under a plan announced April 22 by County Executive Armond Budish. Budish will introduce legislation to Cuyahoga County Council to use $20 million from the American Rescue Plan Act to connect some of the county’s least-connected residents. The service would come through a contract with local non-profit PCs for People.

The History of Broadband Price Competition

It’s sometimes easy to forget that the broadband business is just over twenty-five years old. Cable companies have adopted another interesting way to compete through what is called hidden fees, which are fees that are not clearly identified when new customers sign for service. Hidden fees have been around a long time, but in recent years have become gigantic. The motivation for having hidden fees is clear – it lets a cable company advertise a low price for basic service by not mentioning the hidden fees.

Will Partnerships Bring Digital Equity to Rural America?

More partnerships are being launched to combat the digital divide, and experts believe these collaborative efforts will continue to be an important part of the solution in rural America.

Celebrating Over 25 Years of Headlines

As we celebrate the Benton Institute’s 40 years of impact, I'd like to take a moment to recognize one name that is a constant—a name that has become synonymous with Benton.

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