What Cities Get When They Offer Free Tech Support to Residents
In Sept, the Washington DC Office of the Chief Technology Officer (OCTO) piloted its “All Hands on Tech” program, setting up two repair events in which the city’s own technicians helped residents fix their devices. Volunteers from local nonprofits like ByteBack, which prepares adults for a career in technology, also came out to help. The events were held at libraries inside Wards 7 and 8, where some of DC’s poorest communities live. America’s digital divide is essentially boiled down to three things.