August 2012

Women's Access to ICT: Strengthening Policy Frameworks to Address the Mobile Phone Gender Gap

[Commentary] When we think about mobile technology access to services, opportunities and products – particularly in remote, rural corners of the developing world – we occasionally miss the chance to emphasize the importance of tackling macro-level regulatory frameworks and policy-making functions. Instead, we contemplate what it takes to provide women and men with the critical, micro-level social services and infrastructure they need to drive economic growth and strengthen family and community livelihoods.

We focus on reaching “the last mile” and the components necessary for rural connectivity. But both ends of the spectrum must be targeted. The GSMA mWomen Global Development Alliance between USAID, AusAID, GSMA and Visa aims to halve the mobile phone gender gap in the developing world by 2014, enabling 150 million more women to own mobile phones. One key objective to reaching the program’s goal is to improve the policy environment for female beneficiaries. This includes, as noted in the GSMA mWomen Policy Recommendations paper, the collection of “accurate and comprehensive data about women’s use of ICTs [Information and Communication Technologies] and mobile technology.”

[Burns is an Economic Growth and Agricultural Development Advisor at the U.S. Agency for International Development]

FTC Seeks Comments on Additional Proposed Revisions to Children's Online Privacy Protection Rule

The Federal Trade Commission is publishing a Federal Register Notice seeking public comments on additional proposed modifications to the Children's Online Privacy Protection Rule. In updating the Rule to keep current with technology advances, in September 2011, the FTC issued a Notice of Proposed Rulemaking seeking comment on proposed changes to the Commission's COPPA Rule.

The Commission received 350 comments. In response to those comments and informed by its experience in enforcing and administrating the Rule, the FTC now proposes to modify certain definitions to clarify the scope of the Rule and strengthen its protections for the online collection, use, or disclosure of children's personal information. The proposed modifications to the definitions of "operator" and "website or online service directed to children" would allocate and clarify the responsibilities under COPPA when third parties such as advertising networks or downloadable software kits ("plug-ins") collect personal information from users through child-directed websites or services. The Commission proposes to state within the definition of "operator" that personal information is "collected or maintained on behalf of" an operator where it is collected in the interest of, as a representative of, or for the benefit of, the operator. This change would make clear that an operator of a child-directed site or service that chooses to integrate the services of others that collect personal information from its visitors should itself be considered a covered "operator" under the Rule.

The Commission also proposes to modify the definition of "website or online service directed to children" to:

  • Clarify that a plug-in or ad network is covered by the Rule when it knows or has reason to know that it is collecting personal information through a child-directed website or online service;
  • Address the reality that some websites that contain child-oriented content are appealing to both young children and others, including parents. Under the current Rule, these sites must treat all visitors as under 13 years of age. The proposed definition would allow these mixed audience websites to age-screen all visitors in order to provide COPPA's protections only to users under age 13; and,
  • Clarify that those child-directed sites or services that knowingly target children under 13 as their primary audience or whose overall content is likely to attract children under age 13 as their primary audience must still treat all users as children.
  • Finally, the Commission proposes to modify the Rule's definition of "personal information" to make clear that a persistent identifier will be considered personal information where it can be used to recognize a user over time, or across different sites or services, where it is used for purposes other than support for internal operations.

Craigslist tightens grip, demanding exclusive ownership of ads

Craigslist is now demanding to be the "exclusive licensee" of content posted to its site, an apparent bid to strengthen its legal position against third parties that re-use the content. Last week, the classified site sued Padmapper and 3Taps, two sites that provide alternative interfaces for Craigslist data. But two legal experts Ars Technica talked to suggest that Craigslist has a weak case. "I'm sympathetic to Craigslist, but they don't have that much going for them," New York Law School professor James Grimmelmann told Ars.

Viewers From Mid-Sized Markets Flock to NBC's Olympics Telecasts

Marketers who want to reach consumers in Salt Lake City should be advertising heavily in NBC's London Games coverage. So should marketers who want to reach prospective buyers of their goods and services in San Diego, Kansas City, Milwaukee, Denver, Columbus, Norfolk, Richmond, Indianapolis, Austin, Nashville and Fort Myers.

Notice that the country's largest designated market areas-New York, Los Angeles, Chicago, Philadelphia, San Francisco, Dallas, Detroit and Houston among them-are nowhere on the above list. NBC puts out myriad viewership data during the two weeks that it airs its Olympics coverage, but it is always fascinating to see that a larger percentage of viewers in smaller markets, or at least ones beyond the largest mega-sized markets, are the ones that faithfully tune in night after night to watch the competition. It doesn't mean that more people overall are watching in those cities than in the top 10 DMAs, it just means a larger percentage of those watching the Games in each of those cities.

Apple gains users, but Samsung still the mobile-phone leader

Apple scored the greatest gain in market share among cell phone makers last quarter but was stuck in third place behind Samsung and LG.

Looking at the three months ending with June, ComScore pegged Apple with a 15.4 percent share of the U.S. mobile-phone market, up from 14 percent the prior three months. Such growth surpassed that of the other top three players, each of which saw a dip in market share. Samsung's chunk of the market fell to 25.6 percent from 26 percent, but the company remained the dominant player. In second place was LG with an 18.8 percent share, down from 19.3 percent the prior three months. Over the same period, Motorola took home an 11.7 percent share, down from 12.8 percent. Though in fifth place, HTC eked out a small gain with a share of 6.4 percent, up from 6 percent. Overall, 234 million Americans age 13 and older were users of mobile phones for the quarter.

Twitter hopes to reflect nuances of public opinion with political barometer

Twitter introduced what it is calling a political barometer to measure user feelings toward the two presidential candidates based on user Tweets, taking advantage of the huge amount of data coming through Twitter to add context to the political landscape. Twitter has partnered with data analysis folks from Twitter-search company Topsy and data polling firms to examine how user sentiment toward a candidate compares to all Tweets about that candidate across the site. Here’s how the scoring works, according to Twitter: “A score of 73 for a candidate indicates that Tweets containing their name or account name are on average more positive than 73 percent of all Tweets,” the company said in its blog post.

For Comcast, broadband subscribers are up, but video subs are down

Comcast lost 176,000 basic video subscribers during the second quarter of 2012, but saw 156,000 net new additions to its broadband subscriber base, which now stands at 18.74 million subscribers.

During the same quarter in 2011, Comcast added 144,000 broadband subscribers but lost 238,000 video customers. Comcast is losing video subscribers to competitors such as satellite and phone companies. It is also grappling with a broader demographic shift that is prompting cord cutting. Nearly 9.7 million households also buy their phone service from Comcast these days. For Q2 2012, Comcast posted revenues of $15.21 billion, $3.08 billion in operating income, and 50 cents in earnings per share. The video business brought in $5.08 billion for the company while broadband business brought in $2.4 billion in revenues during the quarter.

As Apple’s products evolved, so did a strategy to protect them

Apple claims Samsung is a cheat that copied Apple’s gadgets instead of making its own. The storyline (true or not) is simple enough — a popular inventor fights to protect the fruits of its genius from a shameless imitator. But Apple’s ability to tell that simple story in court is based on a sophisticated legal strategy that took as much time and creativity to develop as any one of its products.

Apple’s custom-built legal strategy can be seen in the unusual legal arrows it’s using to sling Samsung. The company’s dramatic accusations that Samsung “slavishly copied” the design of the iPad and iPhone, for instance, are based on a type of patent (called “design patents“) unfamiliar even to most intellectual property lawyers. Far less common than conventional “utility patents,” design patents protect the ornamental aspects of a practical object. According to law professor Sarah Burstein of the University of Oklahoma, design patents were traditionally limited to fields like furniture and lighting until Apple began obtaining them for consumer electronics. “It’s a credit to Apple and its patent counsel who made progress in getting them through clever claiming,” said Burstein, who specializes in design patents.

US to top the world in mobile ad spending for the first time

For the first time, the U.S. will surpass Japan as the world’s biggest market for mobile advertising, according to research firm eMarketer. In 2012, advertisers are expected to spend more than $6.43 billion globally in 2012, with the U.S. contributing $2.3 billion.

Accessible AlertSanDiego Brings Emergency Notifications via Text, Voice and Video

A big challenge for public safety officials is getting emergency alerts to citizens who may not understand traditional notifications. To reach individuals who are blind, deaf or don’t speak English, the San Diego County Office of Emergency Services (OES) now offers alternative forms of alert messages.

A free, opt-in service called Accessible AlertSanDiego sends notifications to registered users through devices like computers, cellphones, smartphones, tablets and wireless Braille readers. The notification is sent through text, voice and video format, said Robert Barreras, emergency services coordinator for the county OES. The videos are recorded in American Sign Language and explain to the recipient what to do in the emergency. The text of the message is also translated into English and displayed below the video. As the video shows the message in Sign Language, a voice recording simultaneously plays the message slowly in English for individuals for whom English isn’t their first language so they may better understand.