February 2011

Government lags in providing telework-enabling tech to employees, study says

Many government information workers still don't have mobile technologies to support the kind of location flexibility that would make telework much easier, according to a new study by Forrester Research.

The study compared the responses of private and public-sector IT employees in Canada, France, Germany, the United Kingdom and the United States. Approximately 700 of the survey respondents were North American and European local and federal government information workers, according to the Jan. 28 study. Many of the respondents were managers.

Mobile operators profitability challenged within three years, says study

A study undertaken by Tellabs, based on independent analyst data, has found that profitability could become extremely challenging for some mobile operators within three years. The mobile Internet is forcing operators to transform their networks and business models.

Without rethinking the design and capabilities of their networks, costs will surpass revenues for many operators in:

  • North America by Q4 2013. In some cases this could happen as early as Q1 2013.
  • Developed Asia Pacific by Q3 2014. In some cases this could happen as early as Q3 2013.
  • Western Europe by Q1 2015. In some cases this could happen as early as Q1 2014.

The study puts timescales on an issue that has concerned operators since users began embracing the mobile Internet. Traditional ways of handling dramatic traffic growth are expensive. Meanwhile competition has increased pressure on revenues.

112th Congress: New Line-Up, New Players - New Priorities?

January is over, and the House and Senate Committees that oversee telecom issues have officially organized ­ issuing full lists of members, deciding on the rules by which the committees will work, and dividing up the budgets between Democrats and Republicans (thus setting the tone for how well the parties will work together in the 112th Congress). So what will the legislative priorities of these committees be?

The two themes of love and money ­ constituent votes and budget issues ­ that we identified in an earlier post still dominate. However, now that we know who all of the players are, including the subcommittee chairs, we can take these policymakers’ legislative pasts into account, and perhaps identify which specific bills we should see introduced in the coming months. The biggest changes from last Congress are on the House side, where the agenda will be determined by Commerce Committee Chairman Fred Upton (R-MI-6th) and the Chair and Vice-Chair of the Subcommittee on Communications, Technology and the Internet Greg Walden (R-OR-2nd) and Lee Terry (R-NE-2nd). The new Chair of Commerce’s Subcommittee on Oversight and Investigations, Cliff Stearns (R-FL-6th) will have a strong impact on the Committee’s telecom policy too, since he served as the Communications Subcommittee’s Ranking Member last Congress. Chairman Upton enjoys a reputation as solid, pro-business Congressman who is reasonable to deal with. He has chosen to hire former Ranking Member Joe Barton’s (R-TX-6th) well-respected telecom aide, Neil Fried, as his Chief Counsel for telecom matters which gives his staff bench the depth and institutional memory critical for real legislative negotiations.

Generations and their gadgets

Many devices have become popular across generations, with a majority now owning cell phones, laptops and desktop computers.

Younger adults are leading the way in increased mobility, preferring laptops to desktops and using their cell phones for a variety of functions, including Internet, email, music, games, and video.

Among the findings:

  • Cell phones are by far the most popular device among American adults, especially for adults under the age of 65. Some 85% of adults own cell phones overall. Taking pictures (done by 76% of cell owners) and text messaging (done by 72% of cell owners) are the two non-voice functions that are widely popular among all cell phone users.
  • Desktop computers are most popular with adults ages 35-65, with 69% of Gen X, 65% of Younger Boomers and 64% of Older Boomers owning these devices.
  • Millennials are the only generation that is more likely to own a laptop computer or netbook than a desktop: 70% own a laptop, compared with 57% who own a desktop.
  • While almost half of all adults own an mp3 player like an iPod, this device is by far the most popular with Millennials, the youngest generation—74% of adults ages 18-34 own an mp3 player, compared with 56% of the next oldest generation, Gen X (ages 35-46).
  • Game consoles are significantly more popular with adults ages 18-46, with 63% owning these devices.
  • 5% of all adults own an e-book reader; they are least popular with adults age 75 and older, with 2% owning this device.
  • Tablet computers, such as the iPad, are most popular with American adults age 65 and younger. 4% of all adults own this device.
  • Additionally, about one in 11 (9%) adults do not own any of the devices we asked about, including 43% of adults age 75 and older.

Verizon v. FCC: On To Plan B?

On February 2, less than two weeks after Verizon filed its unusual motion asking that its appeal of the network neutrality decision be assigned to the same panel that trashed the Federal Communications Commission in the Comcast opinion last April, that panel has denied the motion.

Don't count on sifting through a detailed opinion to obtain subtle nuances of potential significance. The panel’s order consists of a single sentence: “Upon consideration of the appellant’s motion to assign the case to the panel that decided Comcast Corp. v. FCC, it is ordered that the motion be denied.” Verizon’s appellate strategy has thus suffered a serious blow, but an important element of that strategy is still alive, at least for the time being. Its “notice of appeal” is still pending, although the FCC has moved to dismiss that as well.

Microsoft Sides With Apple on H.264 Video, Leaving Google in the Cold

Microsoft's just promised to place H.264 video at the core of its web experiences. Why should you care? Because it means the tech giant is siding with another company -- Apple -- at the expense of Google, which is pushing its own video codec.

Microsoft is effectively drawing the lines for a battle with Google about web video standards. It really doesn't mince words: "A Web without video would be a dull Web and consumers, developers and businesses want video on the Web to just work. As an industry we know this and have, until recently, been on a path to make this a reality with HTML5 by integrating video into Web pages more natively using H.264." This is a direct shot at Google, which has pledged to abandon default support for H.264 video in its Chrome browser, and a tacit admission that Apple's push to make H.264 a de facto web standard has worked, and makes sense from a technical point of view.

Sens Landrieu, Kerry Introduce Bill to Improve Small Business Broadband Access

Senator Mary Landrieu (D-LA) -- Chair of the Senate Committee on Small Business and Entrepreneurship -- and former Chairman John Kerry (D-MA) introduced the Small Business Broadband and Emerging Information Technology Enhancement Act of 2011, a measure to make broadband Internet more accessible to the nation’s small businesses.

Sens Landrieu and Kerry introduced a similar bill in the 111th Congress. This legislation calls on the Small Business Administration (SBA) to take a lead role in helping our small businesses to access broadband and other advanced technologies. To accomplish this, the legislation requires the SBA to make three, key improvements, including:

  • Creating a Broadband and Emerging Information Technology Coordinator to facilitate the development of small business broadband initiatives within the agency, and also to act as a liaison with other federal agencies;
  • Requiring SBA resource partners, such as Small Business Development Centers (SBDC’s),to provide technical assistance related to both accessing and utilizing broadband and emerging information technology; and
  • Improving the SBA’s popular 7(a) and microloan programs by allowing borrowers to use the proceeds of their loans to finance the purchase of broadband services, equipment or other emerging technologies.

Online Identity and Consumer Trust: Assessing Online Risk

As the Internet continues to evolve into a more social and interactive space, new threats to online consumers emerge. Beyond the now commonplace malware, these threats target the relationship between online services and consumers by attacking the core of their relationship: identity. While consumers are increasingly aware of online dangers, they must be able to trust the idea of an interactive Internet to support the transformations possible through web services.

This report highlights the importance of identity as a principle theme in the next five years of the growth of the Web. The identity mechanisms that allow users to exist as individuals on the web are under attack, exposing consumers to potential privacy invasion and real risks of identity fraud. We outline many of these risks, highlighting several emerging threats to online trust relationships, and explain the technical details in a policy context. By understanding the technology and the roles and incentives of each party, we can offer several policy recommendations to promote consumer trust without restricting innovation.

The Internet Goes EFL

Communication is central to the exercise of international influence and talking to foreigners is better than fighting them.

Communication across national boundaries first of all requires a technology that can span great distances. The Internet and related forms of telecommunication make global conversations far easier, quicker and cheaper than ever before. Secondly, the spread of English as a Foreign Language (EFL) meets the need for a common language and makes it possible for Americans to use their home language when travelling abroad, because others will work in a foreign language in their home country. The third requirement -- mutual understanding -- is more difficult to achieve. In learning English, people also learn about America, but Americans have fewer incentives and opportunities to understand where foreigners are coming from. Foreigners have not learned EFL to advance America's interests, but to advance their own personal or national interests. If different national interests coincide, then all sides can benefit. But when differences arise, those with a better understanding of others they deal with are better placed to get what they want. The result of this asymmetry is that the international spread of English is increasing the soft power of foreigners who know what they want from Washington -- and weakens America's influence with friends as well as potential enemies.

Enabling Personalized Medicine through Health Information Technology: Advancing the Integration of Information

With federal officials pursuing the goal of a personal human genome map under $1,000 in five years (White House, 2010), it is possible to envision a future where treatments are tailored to individuals’ genetic structures, prescriptions are analyzed in advance for likely effectiveness, and researchers study clinical data in real-time to learn what works. Implementation of these regimens creates a situation where treatments are better targeted, health systems save money by identifying therapies not likely to be effective for particular people, and researchers have a better understanding of comparative effectiveness.

This paper outlines the challenges of enabling personalized medicine, as well as the policy and operational changes that would facilitate connectivity, integration, reimbursement reform, and analysis of information. Our health system requires a seamless and rapid flow of digital information, including genomic, clinical outcome, and claims data. Research derived from clinical care must feed back into assessment in order to advance care quality for consumers. There currently are discrete data on diagnosis, treatment, medical claims, and health outcomes that exist in parts of the system, but it is hard to determine what works and how treatments differ across subgroups. Changes in reimbursement practices would better align incentives with effective health care practices.