August 2009

Veterans Administration Could Offer Lessons for Health Care Industry

The Department of Veterans Affairs' use of health information technology and other quality initiatives could provide lessons for the overall US health care system, according to a recent Congressional Budget Office report. The VA's VistA health information system includes electronic medical records, computerized physician order entry, medical imaging, lab test results, pharmaceutical management and medical staffing management. CBO said VA has improved data sharing with the Department of Defense in moving toward a single electronic health record. VA and DOD said they plan to share data with commercial providers through use of the federally developed N-Connect portal to the nationwide health information network.

Howard Kurtz Is Wrong, Dan Rather Is Right

[Commentary] On Monday, Howard Kurtz of the Washington Post and CNN criticized Dan Rather for his recent call for a White House commission on the future of journalism and public media. It was a misguided criticism of Rather, who has called for the commission as a way to bring attention to the crisis facing American newsrooms (20,000 newspaper jobs lost in the past 18 months alone), and to create the political will necessary to get our elected leaders to address the problem. If you don't think we have a news crisis, just look at the absurd coverage of the health care town halls by the cable channels, and how they have skewed public opinion against the public interest. Journalism is in crisis, and we must be proactive in identifying and advancing solutions. We must re-imagine the structures and policies needed for quality journalism and public media to thrive in the digital age, and our leaders must help ensure that our media meet the demands of an informed society. Our democracy simply cannot wait.

Retransmission, Web to help TV Stations Rebound

SNL Kagan says television station ad revenue slipped 17% this year, but is poised to recover next year, with $18.5 billion in revenue forecasted. That represents a 5.2% gain from 2009's forecasted $17.6 billion. But Kagan emphasized the importance of non-traditional revenue, such as cash from retransmission consent deals and the Web. Retransmission revenues topped $500 million in 2008 and are projected to grow to $738.7 million in 2009, crossing the billion-dollar threshold by 2011. Kagan also estimates that stations' online revenues will eclipse $1 billion by 2012.

Nielsen Discloses Billion Dollar Investment In 3-Screen Strategy

In a memo to staff, Nielsen CEO Susan Whiting responded to recent reports of an industry consortium that plans to launch a new "three-screen" measurement system this fall. Whiting says the company has invested more than $1 billion over the past three years in its own measurement strategy for television, computer and mobile viewing.

A Slow Rebound For Newspapers

According to Borrell Associates, print newspaper ad revenues are expected to increase 2.4% next year, and then in single digits over the next few years, through 2014. According to Colby Atwood, president of Borrell Associates, the outlook for the industry will improve even more after next year. By 2014, newspaper income will be up a total of 8.7% over the 2009 figures, to slightly more than $39 billion (not including online revenues). But this doesn't mean the old business model is coming back, the group said. "Even at 2014 levels of just under $30 billion, newspaper advertising won't be anything near the $55 billion we saw earlier this decade. Nor will it ever return to that level."

A tale of two cable TV shows

[Commentary] -- "Made Men" and "Saving Grace." The latter has about twice the audience of the former, but it was recently announced that the Holly Hunter will end its run next year. Why? Apparently Saving Grace did not perform as well on DVD sales and in overseas markets.

After Jobs, Apple and Google Merge?

Apple Inc is worth around $140 billion. It is also the most watched, envied, admired and adored company in the world. But is it worth anything without Steve Jobs? It is a company formed around his personality and inspiration. A Jobsless Apple might seek a merger with Google. The two companies are rapidly converging, a fact that recently led to the resignation of the Apple director Eric Schmidt, the chairman and chief executive of Google. He had been on the Apple board for three years, and was forced out because of suspicions that links between the two companies could endanger competition. One other director of both companies remains: Arthur Levinson, former chief executive of Genentech. The key areas of convergence are, first, mobile phones. There is Apple's iPhone and there is Google's Android, not a phone in itself, but an operating system that can be used by other companies. Google also produce a web browser called Chrome, which competes with Apple's Safari. And, most importantly, Google is working on a computer operating system, also called Chrome, which may well be a very serious competitor for Mac OS X. Apple's iPhone "apps" also compete with many free Google applications. The point is that both companies are aiming to seize dominance of the world market from Microsoft. Microsoft's Windows still dominates world computing in spite of its failure to innovate. The loss of Jobs's genius for products would mean Google's innovation and Apple's design and market sense would be a very good fit, although antitrust regulators might disagree.

Departures of top cybersecurity officials reflect realities of governing

[Commentary] The recent resignations of two high-profile cybersecurity officials from the Obama administration, coupled with apparent delays in the naming of the new White House cybersecurity coordinator, have given rise to some grumbling in the information technology community that the issue has fallen off the White House radar. Don't be too quick to read much into these developments. Even if cybersecurity is not currently No. 1 on the president's agenda that does not mean the issue has disappeared. We should focus on policies, not personalities.

Radio Speech Is Not Free Speech

[Commentary] On August 11, 2009, the San Francisco Board of Supervisors in a unanimous vote became the first elected body in the United States to stand up to Hate Radio. Their resolution urges "the Federal Communications Commission (FCC) to conduct a comprehensive investigation on hate speech in the media, allowing public participation via public hearings, and asks the NTIA to update its 1993 report on the Role of Telecommunications in Hate Crimes." But even if the FCC and NTIA do quantify that which we already innately understand -- that hate and lies on the radio do incite violence -- they have little power to change the situation. It took an act of Congress to get us into this media mess, and it will take another to get us out of it. [Sue Wilson is the Emmy Winning Director of the media reform documentary "Broadcast Blues."]

Wireless carriers: 10 things I hate about you

The consumer electronics scene in the U.S. is wonderful and horrible at the same time. The devices, technologies and innovation are wonderful. The provision of wireless access is horrible. U.S. carriers are some of the most backward, unscrupulous and anti-customer companies in the nation. Here's what Elgan hates about how wireless carriers do business.

1) They overcharge for service.

2) They lag behind in new technologies.

3) Handset discounts are a shell game, not a 'subsidy'.

4) They seek new ways to get money for nothing.

5) They want to lock customers in.

6) They oppose network neutrality.

7) They want to lock out competition.

8) Their solution to public opposition is more lobbying.

9) They are growing too powerful.

10) They have forgotten that the public owns the airwaves.