Seniors/Aging Individuals

Understanding and Driving Enrollment in the Affordable Connectivity Program

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.

Best Buy-Owned Phone Service Faces Angry Customers After 3G Network Shutdown

Best Buy’s Jitterbug Flip phone stopped working for some customers after the start of the new year following the planned shutdown of Verizon’s 3G network on December 31, 2022. “As a result of network updates made on January 2, [2023] some customers with a Jitterbug Flip phone are experiencing a disruption to their service,” Best Buy said.

‘It’s discrimination’: millions of Britons frozen out in the digital age

Many people in Britain can’t live without their smartphone and use it to manage all aspects of their lives, from banking to shopping and socialising.

A Year One Update on the Infrastructure Investment and Jobs Act: Investing in Broadband Adoption

In the Infrastructure Investment and Jobs Act, Congress recognizes that just extending the reach of broadband networks isn't enough; there is work to be done on broadband adoption as well.

Biden-Harris Administration Awards More Than $5.5 Million to Nebraska in ‘Internet for All’ Planning Grants

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) awards Nebraska with its first “Internet for All” grant for deploying high-speed Internet networks and developing digital skills training programs. Nebraska is receiving $5,598,563.04 in funding from the Infrastructure Investment and Jobs Act to plan for the deployment and adoption of affordable, equitable, and reliable high-speed Internet throughout the state. Nebraska will receive $4,999,817.07 to fund:

The Bipartisan Infrastructure Law Turns One: A Progress Report on Internet For All

The Internet For All initiative is moving with speed to deliver on the Infrastructure Investment and Jobs Act’s goal.  We’re proud of what we’ve accomplished in the first year, which includes:

The Infrastructure Law is Still about More than Money

A year ago, I urged us all to look beyond the $65 billion the Infrastructure Investment and Jobs Act sets aside for broadband and realize the importance of Congress’ recognition that access to affordable, reliable, high-speed broadband is essential to full participation in modern life in the United States. I still find this renewed and updated Congressional commitment to universal service to be astounding. We should continue to celebrate it—and continue the work that ensures this commitment becomes a reality.

Biden-Harris Administration Awards More Than $4.9 Million to Idaho in ‘Internet for All’ Planning Grants

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) is awarding Idaho its first “Internet for All” grants for deploying high-speed Internet networks and developing digital skills training programs under the Biden-Harris Administration’s Internet for All initiative. Idaho is receiving $4,940,793.09 in funding to plan for the deployment and adoption of affordable, equitable, and reliable high-speed Internet throughout the state. Idaho will receive $4,376,087.09 to fund the following:

Bridging the Digital Divide in Socio-Economically Disadvantaged Communities in the South

The Southern Rural Development Center in partnership with the Purdue Center for Regional Development received funding from the US Department of Agriculture (USDA) to document digital exclusion among disadvantaged groups in the South, gauge the digital inclusion capacity of Cooperative Extension personnel, and design and implement programs and resources to tackle digital exclusion. As part of this effort, a survey was conducted to better understand the depth and breadth of digital exclusion among disadvantaged groups in the South.

The Critical Role of Web Accessibility in Health Information Access, Understanding, and Use

Older adults and people with disabilities cannot equitably access the same health information and care as people without disabilities when hospital websites are not accessible. The American Health Information Management Association (AHIMA) found the following key insights relating to digital accessibility and its importance to older Americans:

  • Hospitals and health care systems in the U.S. need continuing education on the role of web accessibility in American Disability Act (ADA) compliance given the significance of newly issued federal guidance.