North Carolina

Hurricane Helene caused devastating damage smack dab where Carolina West Wireless offers wireless services in western North Carolina. At the peak of the storm’s damage, nearly 70 percent of its network was down. Nearly a month later, only a few sites remain out of service, including a site in the mountain community of Chimney Rock, which was nearly wiped off the map.

Hurricane Hellene arrived in Asheville (NC) on the evening of September 26. However, there was a big precursor to the storm, and we had over 15 inches of rain in September before the storm got here. That means the ground was fully saturated, the streams were already running at near-flood conditions, and lakes and reservoirs were already full.

One of the unexpected consequences of Hurricane Helene is that it disrupted and shut down the high-quality quartz mines near Spruce Pine, North Carolina. This will cause a temporary disruption for the semiconductor industry. One of the most important steps in making silicon chips and key components for solar panels is to melt down a highly purified substance called polysilicon.

More than a week after the remnants of Hurricane Helene unleashed catastrophic flooding in much of western North Carolina, cell service remains spotty—or, in many cases, nonexistent. Not being able to text or call has complicated relief efforts, made previously straightforward daily tasks difficult and even kept people in the dark about whether or not their loved ones perished in the storm. Relief workers said the lack of cell service is making them less efficient.

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) has approved North Carolina’s Initial Proposal for the Broadband Equity, Access, and Deployment (BEAD) program, a cornerstone of the Biden-Harris Administration’s “Internet for All” initiative. This approval enables North Carolina to request access to funding and begin implementation of the BEAD program. North Carolina was allocated over $1.5 billion to deploy or upgrade high-speed Internet networks to ensure that everyone has access to reliable, affordable, high-speed Internet service.  

More than a million residents in the southeastern U.S. started the week without fixed broadband and plenty more without cell phone service after Hurricane Helene brought never-before-seen levels of flooding to the valleys of Appalachia. Some operators on the extent of the damage and anticipated timelines for recovery:

In a nation where some states didn’t have broadband offices until a year or so ago, North Carolina and the state’s director of broadband infrastructure, Angela “Angie” Bailey, are relative broadband veterans. The state has been involved in broadband for 20 years and Bailey has been the broadband director since 2021—a heritage that should benefit the state as the $42.5 billion Broadband Equity, Access, and Deployment (BEAD) rural broadband funding program unfolds. Beginning in 2018, North Carolina allocated $15 million per year for broadband, Bailey explained.

Although a great deal of attention is on the 2024 elections at the national level, state elections could play a major role in how high-speed networks are rolled out, particularly in regards to the Broadband Equity, Access, and Deployment (BEAD) Program. The need for reliable communications is very apparent in the state this week. Since Friday, September 27, Western North Carolina has been experiencing catastrophic flooding as a result of Hurricane Helene.