Broadband Communities

The Hollins Market neighborhood in Baltimore, Maryland, is a desirable place to live and work. It takes its name from Hollins Market, the oldest public market building still in use in Baltimore, which is in the heart of the neighborhood. Hollins Market is also the location of Hollins House, a high-rise apartment building that houses seniors and people with disabilities. Most Hollins House residents qualify for Section 8 public housing vouchers, which help people with low incomes rent homes on the private market. A large number of residents are refugees or military veterans.

In recent years, many governments have launched programs to help close the connectivity gap and bring digital technologies to the previously unconnected. But even with such significant strides forward, much of the world remains unconnected, especially in remote areas. Almost 37 percent of the world’s population – 2.9 billion people – are still completely offline. The focus, however, can’t be only on addressing the lack of physical infrastructure to connect these regions, although that remains a priority.

As the pandemic continues for a third year, addressing the digital divide is critical for local governments and communities to prosper. The solution is fiber and wireless broadband investment and ownership by municipalities, utilities, electrical co-ops, and Tribal governments. With access to fiber broadband, everyone from residents and tourists to government entities can benefit from telework, access online education, offer and access online services, use telehealth, take advantage of economic opportunities and stay connected.

Located in the heart of the San Joaquin Valley, Dos Palos (CA) is halfway between San Jose and Fresno. It’s a remote community, which created challenges for the Dos Palos-Oro Loma Joint Unified School District (DPOL) when it needed to implement distance learning plans during the pandemic. Paoze Lee, the district’s technology systems director, said it was obvious that the district could provide wireless and broadband coverage only to about 50 percent of its students via commercial wireless operators. “As we tried to bridge the digital divide, we wanted to fill in the gaps,” Lee says.

Sterling, a town of about 8,000 in Worcester County (MA), has become another example of a community controlling its broadband destiny. The Sterling Municipal Light Department (SMLD) is building the Local Area Municipal Broadband (LAMB) network, which will bring fiber-based internet to Sterling’s residents and businesses. Set to be fully completed in the fourth quarter of 2024, SMLD will proactively notify residents as construction begins in their neighborhoods.

The pandemic brought all kinds of innovative approaches to stubborn challenges: Small towns in Grafton County (NH) saw opportunities for business development, innovative school programs, and upgrading the way the local government functioned. But political will didn’t prevent the county from making these changes; poor internet service did. A lot of hard work, political capital and local and federal funding has been committed to improving Grafton County’s connectivity, resulting in the launch of broadband service in the Town of Bristol (NH) in September 2021.