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Building the Best Emergency Broadband Benefit Program
Acting Chairwoman Rosenworcel Remarks to FCC Staff
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With passage of the Consolidated Appropriations Act, 2021, the Federal Communications Commission has but a few weeks to craft rules for the Emergency Broadband Benefit Program, a new effort that will allow low-income households to receive a discount off the cost of monthly broadband service and certain connected devices during the COVID-19 national emergency. Although the FCC currently has a program targeted at low-income consumers, the Lifeline program's monthly $9.25 discount really isn't enough to get and keep people connected to broadband during the pandemic. The FCC asked for public comment on implementing the new program; here's a look at what suggestions the Benton Institute for Broadband & Society made in our filing. Benton offered comments based on five overarching principles:
- This is an emergency: As Congress recognizes in the very title of the program in question, the FCC is to create a broadband benefit in the midst of, and in response to, a national emergency. The FCc must act swiftly.
- Keep it simple: The FCC must keep rules and requirements for participating providers and recipients simple, clear, and easy to understand and execute so that those who can benefit most from the program are able to take advantage of it.
- Competition and choice: Although the Emergency Broadband Benefit Program is new, the overarching purpose of U.S. telecommunications law remains—to promote competition in order to secure lower prices and higher quality services for American telecommunications consumers. The FCC’s rules should encourage as many providers as possible to compete against each other to serve eligible households.
- Prioritize the unconnected: The Commission should incentivize providers to do the harder work of identifying, certifying eligibility, and connecting the disconnected – as Congress intended – to meet our COVID connectivity challenges.
- Identify and enlist eligibility aggregators: The FCC has natural partners through which to reach and verify eligible households, thus speeding the process and ensuring timely service delivery.

Free Press and Access Now filed comments with the Federal Communications Commission urging strong and rapid implementation of the Emergency Broadband Benefit program established by Congress in the latest pandemic relief package. The EBB program offers a monthly benefit of up to $50 to low-income families and those financially impacted by the COVID-19 emergency. The benefit would help cover the cost of any broadband plan offered by participating internet providers. For a low-cost plan, this benefit could offset the entire price charged to a customer, or offer a significant discount on a higher-tier internet service offering. Congress directed the FCC to implement the EBB program quickly, and within sixty days of the law’s late December passage. Free Press and Access Now echo that call in today’s comments, while also urging the FCC to ensure its implementation promotes broad eligibility, ease of use, and public transparency.
Next Century Cities Submits Comments on the FCC’s Request for Response to the Emergency Broadband Benefit Program

Next Century Cities submitted comments in response to the Wireline Competition Bureau’s January 4th public notice requesting comments on how the Federal Communications Commission should implement the Emergency Broadband Benefit Program as designated in the Consolidated Appropriations Act of 2021. NCC’s comments focus on developing an inclusive and competitive list of participating providers, incorporating pricing disclosure requirements to help the FCC assess affordability, and partnering with local and state officials who are critical partners for promoting the program.
NHMC Files Comments Urging Federal Communication Commission to Make Emergency Broadband Program as Inclusive as Possible

The National Hispanic Media Coalition filed comments at the Federal Communications Commission urging the agency to roll out the Emergency Broadband program in the most inclusive way possible. Access to the internet is more crucial than ever, as a majority of this country’s population is relying upon broadband infrastructure and service to work, learn, access essential goods, socialize, and engage in civic activities. NHMC supports the FCC’s establishment of an Emergency Broadband program, and urges immediate equitable implementation to ease the burdens faced by communities hardest hit by the Coronavirus Pandemic. In particular, NHMC urges the FCC to fulfill the purpose of the Emergency Broadband program–to connect as many people affected by the pandemic as possible–by expanding its eligibility, and modifying its internal process to be more inclusive of immigrants and mixed-imigration-status families and households. The Emergency Broadband program should encourage competition in the broadband marketplace, and require transparency in pricing for all Internet Service Providers who participate in it. Finally, NHMC recommends the FCC prioritize those who are hardest hit by the pandemic in the program’s public awareness campaign by ensuring that advertising is rolled out in many languages and in culturally appropriate ways.

The Information Technology & Innovation Foundation supports quick disbursement of this critical relief—the Federal Communications Commission should focus first and foremost on quickly getting money out the door. However, it should also consider how the emergency broadband benefit program can serve as a bridge to a better, more rational subsidy program than the current Lifeline system. The Commission ideally could provide a voucher that gives flexibility and choice to eligible participants. The FCC should also avoid relying on the outdated Eligible Telecommunications Carrier (ETC) framework and aim to broaden participation by broadband providers. Finally, the FCC should design this program so that it could potentially be made a permanent tool to counter economic downturns, should Congress see fit to authorize and fund it.

Twelve years ago, the federal government awarded hundreds of grants for broadband infrastructure with stimulus funds from the Recovery Act of 2009. In this study, Oh reviews the subsidy allocations from the Broadband Technology Opportunities Program and compare actual outcomes with those that a reverse auction or random lottery may have yielded. The analysis shows that a reverse auction might have connected nearly twice as many buildings for the same total subsidy dollars relative to the results from the grant review process. Moreover, the grant review process used by the NTIA did only slightly better in subsidy-dollars-per-building-connected than a random lottery probably would have. Lessons from the Recovery Act are drawn from public data on proposed and awarded projects from application files for stimulus funds. Oh concludes that the government likely overpaid for broadband by using grant review rather than a reverse auction. The analysis strongly implies that future broadband grants be distributed using market-based methods to get better returns on investment from infrastructure funds.

As difficult as it is, this pandemic has also demonstrated how important our work is at the Federal Communications Commission. Because as a nation we need connections—physical and digital—that strengthen our mutual bonds. We benefit from communications that reach all and help us work, learn, be informed, enlightened, and entertained. And we need connections that can break down barriers that for too long have held too many back. As if on cue, a new appropriations law has provided this agency with authority to help do just that. Congress directed us to establish an Emergency Broadband Benefit to expand access to high-speed connections and assist those struggling in the ongoing economic crisis. It tasked the agency with expanded support for telehealth and provided funding that will make our networks more powerful and more secure. These efforts surely will take up time in the next few weeks, but they only scratch the surface.
We have work to do to put consumers first. We have work to do to support digital equity, especially in communities that have been overlooked and underserved for too long. We need to advance communications policies that keep the public safe and cybersecure. We have work to do to continue our history-making wireless and auction policies that serve as a global model. We have work to do to build bridges and find common ground with our state, local, and Tribal partners. We have work to do to ensure that our functional equivalency policies live up to our responsibilities under the Americans with Disabilities Act. We have work to do to keep media policies current, while also honoring our longstanding values of competition, localism, and diversity. We have work to do to ensure that all students have the internet access they need for a fair shot at 21st century success, no matter who they are or where they live. And we have work to do to ensure open, reliable, and affordable broadband reaches 100% of this country— rural areas, urban areas, and everything in between. All of this means every single person at this agency has something to contribute.

Acting Federal Communications Commission Chairwoman Jessica Rosenworcel announced the appointment of P. Michele Ellison as Acting General Counsel and Joel Taubenblatt as Acting Chief of the Wireless Telecommunications Bureau. Tom Johnson is stepping down as General Counsel and has agreed to continue to serve in the Wireless Telecommunications Bureau. Don Stockdale will be transitioning to the Office of Economics and Analytics.
P. Michele Ellison was most recently the Deputy General Counsel of the FCC, a position she has held for most of her 25-year tenure at the agency. Ellison managed the multi-billion dollar transactions, bankruptcy, and fraud portfolio. She also has the distinction of being the first woman of color to serve as the agency’s Chief of Staff, Chief of the Enforcement Bureau, and Acting General Counsel. At present, she chairs the FCC’s Connect2Health Task Force. Ellison also played a pivotal role on national broadband planning under Acting Chairman Michael Copps, served as Transition Counsel to Commissioner (then Chief of Staff to Acting Chairwoman) Mignon Clyburn, and advised Chairman William Kennard as his Deputy Chief of Staff.
Joel Taubenblatt was most recently the Deputy Bureau Chief of the Wireless Telecommunications Bureau, a position he has held for one-third of his 25-year career with the FCC. Taubenblatt has managed a range of issues regarding spectrum access and availability, network and infrastructure deployment, and intermodal and intramodal competition. Taubenblatt previously held several leadership positions in the Bureau, including Chief of the Competition and Infrastructure Policy Division and Chief of the Broadband Division.
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Robbie McBeath (rmcbeath AT benton DOT org) — we welcome your comments.
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