Daily Digest 10/30/2020 (Diane Rose DiPrima)

Benton Institute for Broadband & Society
Table of Contents

Broadband/Internet

Rep. McNerney Demands Transparency for Consumers’ Internet and Phone Service Complaints  |  Read below  |  Rep Jerry McNerney (D-CA)  |  Letter  |  House of Representatives
FCC Chairman Pai is Destroying Internet Adoption, Not Just Net Neutrality  |  Free Press
FCC Kicks Off Rural Digital Opportunity Fund Auction  |  Read below  |  Press Release  |  Federal Communications Commission
Chairman Pai Remarks to Calix Connexions Conference  |  Read below  |  FCC Chairman Ajit Pai  |  Speech  |  Federal Communications Commission
Broadband Surge Continues Amidst COVID-19  |  Read below  |  Bernie Arnason  |  telecompetitor
The Tech Antitrust Problem No One Is Talking About: Broadband Providers  |  Read below  |  Tom Simonite  |  Wired
Internet Access Disparities in Alabama & the Black Belt  |  Read below  |  Stephen Katsinas, Noel Keeney, Emily Jacobs, Emily Grace Corley, Hunter Whann  |  Research  |  University of Alabama

Wireless/Spectrum

Remarks Of Chairman Ajit Pai To The CTIA 5G Summit  |  Read below  |  FCC Chairman Ajit Pai  |  Speech  |  Federal Communications Commission
Commissioner O'Rielly's Remarks Before CTIA 5G Summit  |  Read below  |  FCC Commissioner Michael O'Rielly  |  Speech  |  Federal Communications Commission

Education

Connect All Students: How States and School Districts Can Close the Digital Divide  |  Read below  |  Sumit Chandra, Amina Fazlullah, Hannah Hill, Jack Lynch, Lane McBride, Danny Weiss, Matthew Wu  |  Research  |  Common Sense Media, Education Superhighway, Boston Consulting Group
Most Parents of K-12 Students Learning Online Worry About Them Falling Behind  |  Pew Research Center
As Covid-19 Closes US Classrooms, Families Turn to India for Homework Help  |  Wall Street Journal

Health

Craig Settles: Rural Public Libraries as Telehealth Providers During Covid-19  |  Daily Yonder

Platforms

Apple reportedly steps up effort to build Google search alternative  |  CNBC
How to Stop Getting Into Pointless Arguments Online  |  Wired

Elections

Tech on the Rocks Ep 10 | Rage Against the Machines: Is our Election Technology Safe and Secure?  |  Read below  |  Gigi Sohn  |  G&T - Tech On The Rocks
The unseen machine pushing Trump’s social media megaphone into overdrive  |  Washington Post
Editorial: America’s technological leadership is at stake in this election  |  Technology Review
How to Cover Election Day and Beyond  |  Aspen Institute
In the Future, Voting Could Be as Simple as Texting  |  Aspen Institute
If Biden wins, here’s how he could undo Trump’s deregulation agenda  |  Vox
Biden campaign slams Facebook after thousands of ads blocked by platform's pre-election blackout  |  Hill, The
Twitter Bots Poised to Spread Disinformation Before Election  |  New York Times
To Do Politics or Not Do Politics? Tech Start-Ups Are Divided  |  New York Times
Big Tech’s Election Plans Have a Blind Spot: Influencers  |  Wired

Journalism

Nearly 2,800 newspaper companies received paycheck protection loans, and most were under $150K  |  Pew Research Center
Coronavirus-Driven Downturn Hits Newspapers Hard as TV News Thrives  |  Pew Research Center

Emergency Communications

FCC Expands Disaster Information Reporting Area for Hurricane Zeta  |  Federal Communications Commission
FirstNet is Interoperability  |  First Responders Network Authority

Security

US allows sales of chips to Huawei’s non-5G businesses  |  Financial Times
Op-ed: The US Finally Has a Sputnik Moment With China  |  Foreign Policy

Policymakers

Meet Brendan Carr: The Man Who Could Lead the GOP's War on Platform Moderation  |  Read below  |  Makena Kelly  |  Vox
Here Are the Policy Advisers Who Have Joe Biden’s Ear  |  New York Times

Company News

Comcast Adds 633,000 Broadband Customers  |  Read below  |  Press Release  |  Comcast
Big Tech Continues Its Surge Ahead of the Rest of the Economy  |  New York Times
Big Tech Companies Reap Gains as Covid-19 Fuels Shift in Demand  |  Wall Street Journal
Netflix raises prices on US subscriptions as content spending grows  |  Los Angeles Times
Amazon now employs more than 1 million people  |  Washington Post
Today's Top Stories

Broadband/Internet

Rep. McNerney Demands Transparency for Consumers’ Internet and Phone Service Complaints

Rep Jerry McNerney (D-CA)  |  Letter  |  House of Representatives

Rep Jerry McNerney (D-CA-09) sent Federal Communications Commission Chairman Ajit Pai a letter following up on the Congressman’s request that the Chairman make publicly available all consumer complaints that the agency has received regarding internet and phone service during the COVID-19 pandemic. Rep McNerney asked Chairman Pai for a commitment to do this when the Chairman testified on September 17, 2020 at the House Commerce Committee’s FCC oversight hearing. In response, on October 23, 2020, the FCC posted general information on its website, but did not include any specific information about the complaints and if or how they were resolved. Rep. McNerney requested that the Chairman make the following information publicly available by November 13, 2020:

  1. For each individual consumer complaint received by the FCC relating to internet or phone service during the pandemic, the text of the complaint (properly de-identified to protect the individual’s privacy), whether the complaint was resolved, and how long it took to resolve the complaint;
  2. The number of complaints identified above in (1) that were referred to the Enforcement Bureau or other bureaus in the agency and what further action was taken with respect to each referred complaint; and
  3. With respect to the Keep Americans Connected Pledge, the number of instances in which the provider did not keep the promises it made under the Pledge.

FCC Kicks Off Rural Digital Opportunity Fund Auction

Press Release  |  Federal Communications Commission

The Federal Communications Commission announced the start of bidding in the Rural Digital Opportunity Fund Phase I auction, which will target up to $16 billion to deploy networks to serve up to 10.25 million Americans that currently lack access to fixed broadband service meeting the FCC’s benchmark speeds. The auction has attracted significant interest, with 386 providers qualified to bid, representing a more than 75% increase over the number that qualified for the Commission’s successful 2018  Connect America Phase II auction. 

Eligibility for participation is technologically neutral and open to new providers, and the bidding procedures prioritize bids for higher speeds (up to 1 Gbps). The auction will proceed using a multi-round, descending clock auction format in which bidders will indicate in each round whether they will bid to provide service to an area at a given performance tier and latency at the current round’s support amount. The auction will end after the aggregate support amount of all bids is less than or equal to the total $16 billion budget and competition for support in any given area no longer exists.

Chairman Pai Remarks to Calix Connexions Conference

FCC Chairman Ajit Pai  |  Speech  |  Federal Communications Commission

I wanted to use my remarks to talk more broadly about the Federal Communications Commission’s efforts to connect all Americans. The FCC’s first and foremost mission is to help ensure that every American can access advanced communications. On my first full day in this job in Jan 2017, I convened a meeting of the FCC’s staff. I told them that our number one priority would be closing the digital divide and bringing the benefits of the Internet age to all Americans. And for good reason. The FCC’s founding statute, the Communications Act of 1934, explicitly directs the FCC to make wire and radio communication "available . . . to all the people of the United States.” And second, the FCC aims to promote innovation and investment across the communications sector. With each new breakthrough, we increase the value of being connected and unlock opportunities to improve the lives of our citizens. 

The pandemic has ended any debate about the need to expand Internet access to all Americans. The FCC has been pursuing an aggressive agenda to connect all Americans—an agenda that precedes and will outlast COVID-19.

Broadband Surge Continues Amidst COVID-19

Bernie Arnason  |  telecompetitor

Comcast now has over 30 million broadband customers, by far the largest broadband provider in the US. Usually, Comcast’s broadband gains overshadow modest broadband performance at rivals AT&T and Verizon. But broadband growth during COVID-19 is shared. Combined, AT&T and Verizon added nearly 500K fiber broadband subscribers during the third quarter of 2020 -- as Comcast added 633,000 customers. 

There are several factors at play here helping drive broadband growth during COVID-19, including the massive shift to work from home for white-collar workers during the pandemic. Broadband is an essential service like never before and the largest broadband carriers are benefiting.

Conditions created by COVID-19 are not all great though. There still is a looming issue of non-pays among existing subscribers, millions of whom are facing financial difficulty because of the pandemic. It remains to be seen how the recession will ultimately impact the broadband industry. It certainly won’t go unscathed.

The Tech Antitrust Problem No One Is Talking About: Broadband Providers

Tom Simonite  |  Wired

The new fervor for tech antitrust has so far overlooked an equally obvious target: US broadband providers. “If you want to talk about a history of using gatekeeper power to harm competitors, there are few better examples,” says Benton Senior Fellow and Public Advocate Gigi Sohn. Sohn and other critics of the four companies that dominate US broadband—Verizon, Comcast, Charter Communications, and AT&T—argue that antitrust intervention has been needed for years to lower prices and widen internet access.

The Institute for Local Self Reliance, which promotes community broadband projects, recently estimated from Federal Communications Commission data that some 80 million Americans can only get high-speed broadband service from one provider. “That is quite intentional on the part of cable operators,” says Susan Crawford, a professor at Harvard Law School. “These companies are extracting rent from Americans based on their monopoly positions.”

Making US broadband significantly more competitive would require larger and more coordinated action by the White House and Congress. Options worth considering include reversing some of the acquisitions that turned Comcast and others into nation-spanning giants, and mandating that companies allow competitors to use their networks, as is common in Europe, says Joshua Stager, a senior policy counsel at New America's Open Technology Institute. Those would be more notable antitrust actions than seen from the US government in a while, but Stager believes the case is there. “The backlog of evidence is certainly there, and with increasing pressure on the networks, much more could come to the surface,” he says.

Internet Access Disparities in Alabama & the Black Belt

Stephen Katsinas, Noel Keeney, Emily Jacobs, Emily Grace Corley, Hunter Whann  |  Research  |  University of Alabama

Alabama’s Black Belt region is markedly behind the rest of the state when it comes to internet access. Of the 24 Black Belt counties to be part of the region, all except two are below the statewide average of 86 percent coverage, and half are below 50 percent. Further, Choctaw and Perry counties zero percent coverage of 100+ mbps internet (Greene County has a negligible 0.02 percent coverage).

Wireless

Remarks Of Chairman Ajit Pai To The CTIA 5G Summit

FCC Chairman Ajit Pai  |  Speech  |  Federal Communications Commission

Back in 2017, 5G was a big focus of my remarks. But back then, 5G was largely hypothetical and aspirational. This year, I’m speaking to you just a few days after the release of the first 5G iPhone. Over the past three-plus years, 5G has gotten real—very real. How did we get from there to here? Obviously, many of you in the audience led the way. But I’d like to think the Federal Communications Commission put a tailwind at your back. I’d like to walk through the actions we’ve taken at the FCC to accelerate the arrival of the 5G revolution.

Commissioner O'Rielly's Remarks Before CTIA 5G Summit

FCC Commissioner Michael O'Rielly  |  Speech  |  Federal Communications Commission

The giant elephant in this virtual room: the completely indefensible proposal to create a government-sponsored wholesale wireless network. For the last few years this “idea” has been floated, rejected, floated, rejected, and just recently floated again. Now, it seems to be under consideration once again by some at the highest levels of our government. While I only have a little time to touch upon it today, I’m here to tell you, with all due respect to its proponents — it’s a horrible idea that must be dismissed. Fundamentally, the government should not be allowed to bestow valuable mid-band spectrum to a favored entity to directly compete with the private sector. It flies in the face of every principle of American free enterprise.

Education

Connect All Students: How States and School Districts Can Close the Digital Divide

Sumit Chandra, Amina Fazlullah, Hannah Hill, Jack Lynch, Lane McBride, Danny Weiss, Matthew Wu  |  Research  |  Common Sense Media, Education Superhighway, Boston Consulting Group

How did stakeholders respond to school closings and the digital divide --  and what lessons can be learned from those efforts to close the digital divide going forward? This report highlights case studies at the state, city, and school district level and concludes that there are three key steps in the still unfinished endeavor of closing the K–12 digital divide during the pandemic.

  1. Assess who needs connectivity and devices and where they live.
  2. Determine which devices and connectivity options are desirable and available and how to distribute them.
  3. Find the money to pay for it all.

Finally, while digital literacy is not a focus of this particular report, we found that another critical component to ensuring high-quality distance learning is a holistic digital inclusion1 approach, including digital literacy, parent and teacher training, and tech support— all of which requires additional planning, staff, and funding.

Elections

 Rage Against the Machines: Is our Election Technology Safe and Secure? (Part II)

Gigi Sohn  |  G&T - Tech On The Rocks

With the most consequential election in a generation just days away, we continue to ask ourselves: are state and local governments ready for this? With recent cyber intrusions from adversaries such as Russia and Iran, a historic surge in early voting, and fears about post-election disinformation on social media, there’s a lot to be concerned about. While this election will be a monumental task for local officials, Verified Voting’s Interim Co-Director and political scientist Mark Lindeman tells us that there are ways to ensure that every vote is counted fairly. Tune in for a follow up to last week’s episode on the security of our election machinery to hear Mark and Gigi discuss what keeps election experts up at night, and what we can do to help ensure our voices are heard in this episode of Tech on the Rocks!

Policymakers

Meet Brendan Carr: The Man Who Could Lead the GOP's War on Platform Moderation

Makena Kelly  |  Vox

Current Federal Communications Commission Chairman Ajit Pai has led the agency for nearly four years, and it’s unclear how much longer he plans to stay on. A President Donald Trump win carries a high likelihood that FCC Commissioner Brendan Carr will be selected — not elected — as the next chairman. And his first task will certainly be to regulate social media in America.

Even with a Joe Biden victory, Carr’s position at the FCC means he is likely to lead the GOP’s policy war on Big Tech for the foreseeable future, and he’s prepped and ready for the long haul. He regularly chats with politicians about how to revise Section 230, one of the most pivotal internet speech laws in legislation. “Reforming 230 is just the start. That’s just step one,” Commissioner Carr said. “We need to go beyond 230 reform. We need to strengthen the tools we have in antitrust. We need to adopt new transparency rules that would be outside of the 230 framework.”

He was asked whether these proposals were at odds with mainstream conservatism, as in, does the right’s threats against tech mean that the future of the GOP is pro-regulation now? Commissioner Carr got dodgy. “There is a way to talk about this as a continuation of conservative principles,” he argued. “We stand against concentrations of power that are going to limit freedom and limit individual liberty. You can very neatly draw a thread from traditional, Reagan-era, conservative principles all the way through where we should stand on Big Tech.” And then he conceded a little, before dodging again: “You may describe it as more regulatory. I don’t necessarily quibble with your framing. I can frame it as a rejection of abject corporatism.”

Company News

Comcast Adds 633,000 Broadband Customers

Press Release  |  Comcast

Comcast reported results for the quarter ended September 30, 2020. The company added a record 633,000 high-speed internet customers. Highspeed internet revenue increased 10.1%, due to an increase in the number of residential high-speed internet customers and an increase in average rates. Wireless revenue increased 22.8%, due to an increase in the number of customer lines.

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Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Robbie McBeath (rmcbeath AT benton DOT org) — we welcome your comments.


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