What Cellphone Carriers Say About Hurricane Recovery

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Three days into the aftermath of Sandy, wireless service is still lacking in parts of New York City and other hard-hit areas, according to people living in those areas. The carriers have been struggling to keep their services running, mostly because of the loss of power. But they say they have been making progress.

Here’s what they have to report.

  • Verizon Wireless said its network improved a bit.
  • AT&T made a vague statement about its progress in troubled areas and declined to provide statistics. But it said it had made an agreement with Michael Bloomberg, mayor of New York City, to roll out RVs where people can charge their phones.
  • Sprint was clearer about the status of its network, specifically in troubled areas, saying 20 percent of its network was still down in New York, New Jersey and Connecticut.
  • T-Mobile USA said that 15 percent of its network in New York City was down, and that in Staten Island 20 percent was still down.

What Cellphone Carriers Say About Hurricane Recovery T-Mobile, Sprint and Verizon report progress restoring cell service (The Hill) Wireless service improves in Sandy-affected areas (USAToday) Sandy exposes gaps in wireless system during emergency (Washington Post)