Paper Remains King in the Electronic Age, Study Says

Regardless of the rise of the digital movement, government agencies can't seem to escape piles of paper. That's what The Association for Work Process Improvement (TAWPI) and International Accounts Payable Professionals (IAPP) found after they sent a 24-question survey to about 300 state, county and municipal tax collecting agencies. About half of the agencies responded, but the study revealed that even with all the electronic initiatives for government payment and document processes, paper remains a costly, cumbersome problem.