Ofcom to act on broadband speeds
April 5, 2010
Net firms must do a better job of telling customers about broadband speeds or face stiffer regulation, Ofcom has warned. The warning came out of research the telecoms watchdog carried out on how ISPs sell broadband. It revealed that 74% of customers were not told that the maximum speed on their line was likely to be higher than the speed they would actually get. Ofcom wants to make improvements to how broadband is sold later this year.
Ofcom to act on broadband speeds