Measuring Mobility: More Than Just Speed

The measure of mobility expected by consumers has changed.

Mobile broadband networks -- and especially 4G LTE -- have transformed the wireless experience and consumer expectations. We expect the same quality, performance, consistent reliability and coverage for our data-intensive smart phones as we did when making, what today seems, just a simple wireless phone call. The mobile customer experience -- and satisfaction -- is based on the ability to connect our device to the content we want when and where we want it, thanks to a wireless network that provides consistent reliability and coverage. That’s also why competitive claims and “testing” of very narrow measures, such as wireless upload and download speeds, do not tell the entire story. Verizon Wireless promises customers a set of standards -- outstanding network performance, quality, consistent reliability and the largest 4G LTE in the US.