FICORA enhances broadband subscription regulations

Finland's telecoms regulator, the Finnish Communications Regulatory Authority (FICORA), has called on four of the country's major broadband operators to revise the contract conditions they presently offer to customers. FICORA says it has assessed "from the consumer's viewpoint, the lawfulness and reasonability of the fixed broadband service agreement terms" of DNA Finland, Elisa, Welho and TeliaSonera Finland, noting that, in its opinion there are issues regarding the vague definition of connection speeds coupled with "flaws in the agreement-making process."